Our client, a fast-growing eCommerce company in the Patient Care space, with a strong presence in the Home Medical Equipment (HME) and Durable Medical Equipment (DME) niche, is seeking a highly driven, analytical, and detail-oriented professional to fill an immediate full-time remote Amazon Brand Manager opening.
As the Amazon Brand Manager, you will take full ownership of Amazon Canada, Amazon UK, and Walmart US, while expanding the company's presence across additional Amazon marketplaces, including Mexico, Brazil, and other markets, as well as key dropship retail partners. You will have full P&L accountability across all managed marketplaces and be responsible for driving revenue growth in alignment with company targets.
Your responsibilities will include ensuring accurate pricing and image mapping across listings, implementing evergreen listing strategies to improve conversion, maintaining account health, and monitoring competitors across all managed marketplaces. You will work closely with the in-house PPC manager, supply chain, and creative teams to support marketplace performance and expansion.
This role requires strong analytical skills, attention to detail, organization, and a clear sense of ownership. You will be expected to take accountability for outcomes, prioritize effectively, and identify innovative approaches to marketplace challenges.
About the Company
The company is a purpose-driven provider of Patient Care products dedicated to improving the lives of patients and caregivers. With thousands of positive reviews and a globally distributed team, the company focuses on creating practical, well-designed solutions that address real-world caregiving needs.
Customer obsession is at the core of the company's culture, guiding decision-making and product development. The mission is to enhance well-being through thoughtful design and continuous feedback loops, while the vision is to empower patients and caregivers through innovative and accessible products. The company fosters a supportive, high-performance environment that values ownership, growth, and meaningful contribution.
Key Responsibilities
Own International Marketplace Operations
- Take full operational ownership of Amazon Canada, Amazon UK, and Walmart US within the first 90 days, ensuring zero disruption to ongoing sales.
- Manage marketplace operations and ensure accurate pricing and image mapping across all managed channels.
- Maintain strong account health and address issues that could disrupt marketplace operations or ongoing sales.
- Ensure listings and marketplace operations are maintained consistently across all managed channels.
Drive Marketplace Revenue and P&L Performance
- Own full P&L performance across all managed primary and secondary marketplaces, aligning results with company targets.
- Monitor marketplace performance and use data to identify opportunities for revenue growth and improved financial results.
- Evaluate performance across managed channels and identify opportunities to improve results.
- Support data-driven decision-making to ensure marketplace growth remains aligned with company objectives.
Optimize Listings and Improve Conversion
- Implement evergreen listing strategies to improve conversion across Amazon Canada, Amazon UK, and Walmart US within the first six months.
- Ensure accurate product listings, pricing, and image mapping across managed marketplaces.
- Identify opportunities to improve listing performance and conversion.
- Work closely with the creative team to support listing optimization and ensure accurate product imagery.
- Collaborate with the in-house PPC manager to support marketplace performance and identify opportunities for improvement.
Expand Secondary Marketplaces and Dropship Partnerships
- Grow the company's presence across additional Amazon marketplaces, including Mexico, Brazil, and other relevant markets.
- Contribute to the growth of secondary marketplaces and key dropship retail partners throughout the first year.
- Support the development and expansion of retail partnerships, including HD Supply, Vitality Medical, Medical Shop, Sleepplay, and other relevant partners.
- Ensure accurate pricing and image mapping across retail partner channels.
- Identify opportunities to expand marketplace and retail partner presence in alignment with company growth targets.
Maintain Competitive Intelligence and Account Health
- Maintain an ongoing competitive intelligence process across all managed marketplaces.
- Monitor competitive activity and market developments to identify opportunities and potential risks.
- Maintain vigilant account health across managed channels and address issues that could affect ongoing sales.
- Use marketplace insights to inform decisions and identify opportunities for continuous improvement.
Build Cross-Functional Relationships
- Establish effective working relationships with the in-house PPC manager, supply chain, and creative teams within the first six months.
- Coordinate marketplace activities with relevant teams to support listing performance and channel growth.
- Communicate marketplace performance, opportunities, and issues clearly to relevant stakeholders.
- Work collaboratively across functions to support the company's international expansion and marketplace objectives.
Qualifications
- 3+ years of hands-on experience with Amazon Seller Central.
- Experience with Walmart Marketplace is a plus.
- Strong analytical skills, with the ability to process data and draw meaningful conclusions.
- Ability to take ownership of marketplace operations and financial performance.
- Strong attention to detail, particularly regarding listing accuracy, pricing, and image mapping.
- Strong organizational and planning skills, with the ability to prioritize work efficiently.
- Clear written and verbal communication skills.
- Ability to identify opportunities, solve problems proactively, and develop innovative approaches to challenges.
- Ability to collaborate effectively with PPC, supply chain, and creative teams.
Core Competencies & Values
- Attention to Detail: Does not let important details slip through the cracks or derail a project.
- Consistency: Demonstrates tenacity and willingness to go the distance to get something done.
- Ownership: Takes full accountability for outcomes, works proactively without needing to be told what to do, brings new ideas, thinks about the bigger picture, and operates with honesty and integrity.
Key Competencies
- Analytical Skills: Able to structure and process qualitative or quantitative data and draw insightful conclusions from it.
- Organization & Planning: Plans, organizes, schedules, and budgets efficiently and productively, focusing on key priorities.
- Efficiency: Able to produce significant output with minimal wasted effort.
- Communication: Speaks and writes clearly and articulately without being overly verbose or talkative, maintaining this standard in all forms of written communication, including email.
- High Standards: Expects personal performance and work quality to be nothing short of the best.
- Creativity / Innovation: Generates new and innovative approaches to problems.
What We Offer
- Full-time remote position in a rapidly growing international company.
- Direct ownership of international and alternative marketplace performance.
- Full P&L accountability across managed marketplaces.
- The opportunity to contribute to international expansion and the growth of additional sales channels.
- A performance-driven and feedback-oriented culture.
- Competitive compensation based on experience.
- Annual fully sponsored company trips.
- Paid Time Off: Local public holidays plus two weeks of paid vacation annually.
- Long-term growth opportunities aligned with company expansion.
This is an excellent opportunity for an Amazon Brand Manager who combines analytical thinking, attention to detail, and ownership with a strong focus on marketplace performance. If you are motivated by growing international sales channels, improving listing conversion, and making data-driven decisions that support financial results, this role offers the opportunity to make a meaningful contribution to a growing eCommerce business.