Application Management Framework Manager

Miejsce pracy: Milan

Technologies we use

Operating system

Windows

About the project

Responsible for establishing, maintaining, and continuously improving the Application Management Framework across the High Voltage Business Unit to ensure applications are managed consistently, support services are delivered in accordance with Hitachi Energy standards and policies, and Application Managers are equipped with the appropriate processes, standards, and governance.

Your responsibilities

Define, maintain, and continuously improve the Application Management Framework across the Business Unit.
Develop and maintain Application Management standards, processes, templates, and governance documentation to ensure alignment with Hitachi Energy policies and requirements.
Actively support Application Managers through training, onboarding, guidance, and knowledge-sharing activities.
Drive improvements in application governance, application ownership quality, and Configuration Management Database (CMDB) data quality.
Define criteria for transitioning applications to Application Management Services providers, support application selection and handover activities, and ensure suppliers deliver services in line with agreed standards, service levels, and operational requirements.
Identify opportunities to simplify, standardize, and improve Application Management processes and ways of working.
Collaborate closely with Portfolio Management, Compliance Management, Application Managers, and support teams to increase Application Management maturity across the Business Unit.

Our requirements

Bachelor's or Master's degree in Information Systems, Computer Science, Business Administration, or a related field.
5-8 years of professional experience in IT within a global organization, with strong expertise in Application Management, IT Governance, IT Service Management (ITSM), or a related discipline.
Experience with ServiceNow, CMDB management, and application lifecycle management processes.
Proven experience in developing and maintaining governance frameworks, standards, procedures, and operational documentation.
Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
Strong analytical, problem-solving, and process improvement skills.
Self-motivated and well organized, with excellent prioritization, multitasking, and stakeholder management skills.
Strong communication, presentation, and influencing skills, with the ability to work effectively across global and cross-functional teams.
Proficiency in spoken and written English is required.

What we offer

Competitive salary and incentives
Well-being and care
Paid and unpaid leave
Flexible work options
Benefits that support your financial security

Benefits

sharing the costs of sports activities
private medical care
life insurance
remote work opportunities
flexible working time
coffee / tea
drinks
parking space for employees
extra social benefits
sharing the costs of tickets to the movies, theater
christmas gifts
employee referral program

Hitachi Energy Poland Sp. z o.o.

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries and generate business volumes of approximately $10 billion USD.

Application Management Framework Manager

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