Application Support Agent (French & Italian) w Wrocław, Polska
Ework Group
75 - 90 zł / stawka godzinowa
Wrocław, Polska
Strong communication skills and a customer-centric approach
Fluency in French and Italian (both written and spoken)
Previous experience in IT support is advantageous
Familiarity with troubleshooting and system navigation
Experience with tools such as ServiceNow (SNOW) is a plus
We are looking for a communicative and customer-focused Application Support Agent fluent in French and Italian to join our team. The ideal candidate will bring a proactive attitude and a passion for delivering excellent support experiences.
,[Support users with application-related questions and issues., Investigate and troubleshoot reported incidents., Manage tickets and follow up with users until resolution., Work closely with other support and technical teams., Ensure a positive user experience through clear and professional communication., Document solutions and share knowledge with the team., Help improve support processes and service quality.] Requirements: ServiceNow
... troubleshooting, system navigation Optional, IT support, ServiceNow (SNOW) Your responsibilities, We are looking for a communicative and customer-focused Application Support Agent fluent in French and Italian to join our team. The ideal candidate will bring a proactive attitude and a passion for delivering excellent support experiences. ...
... troubleshooting, system navigation Optional, IT support, ServiceNow (SNOW) Your responsibilities, We are looking for a communicative and customer-focused Application Support Agent fluent in French and Italian to join our team. The ideal candidate will bring a proactive attitude and a passion for delivering excellent support experiences. ...
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