Application Support Agent (French & Italian) w Wrocław,… - Jobeax
Opis oferty
Application Support Agent (French & Italian) w Wrocław, Polska
Ework Group
75 - 90 zł / stawka godzinowa
Wrocław, Polska
Strong communication skills and a customer-centric approach
Fluency in French and Italian (both written and spoken)
Previous experience in IT support is advantageous
Familiarity with troubleshooting and system navigation
Experience with tools such as ServiceNow (SNOW) is a plus
We are looking for a communicative and customer-focused Application Support Agent fluent in French and Italian to join our team. The ideal candidate will bring a proactive attitude and a passion for delivering excellent support experiences.
,[Support users with application-related questions and issues., Investigate and troubleshoot reported incidents., Manage tickets and follow up with users until resolution., Work closely with other support and technical teams., Ensure a positive user experience through clear and professional communication., Document solutions and share knowledge with the team., Help improve support processes and service quality.] Requirements: ServiceNow
... troubleshooting, system navigation Optional, IT support, ServiceNow (SNOW) Your responsibilities, We are looking for a communicative and customer-focused Application Support Agent fluent in French and Italian to join our team. The ideal candidate will bring a proactive attitude and a passion for delivering excellent support experiences. ...
... troubleshooting, system navigation Optional, IT support, ServiceNow (SNOW) Your responsibilities, We are looking for a communicative and customer-focused Application Support Agent fluent in French and Italian to join our team. The ideal candidate will bring a proactive attitude and a passion for delivering excellent support experiences. ...
... join MWDN: - Security: We carefully vet our clients to minimize risks and ensure reliability and timely payments - no fraud or unpleasant surprises. - Career support: If a project isn’t the right fit, we support you and actively help find new opportunities that match your skills and career goals. - Legal assistance: We provide ...
... Cloud Firewall , and Cloud DNS Security . - Strong proficiency with Terraform (IaC) , Linux/Unix administration, and scripting in Python or Bash . - Fluency in Italian or French - Deep understanding of cloud security, network segmentation, and zero-trust principles. - Strong communication skills for direct, international client ...
Expected, Agile About the project, This is a great opportunity for someone who enjoys bridging business and IT, facilitating agile ways of working, and supporting both operational and development activities. This is how we work, at the client's site Your responsibilities, Provide application support for Finance and Master ...
Expected, Agile About the project, This is a great opportunity for someone who enjoys bridging business and IT, facilitating agile ways of working, and supporting both operational and development activities. This is how we work, at the client's site Your responsibilities, Provide application support for Finance and Master ...
... a collaborative environment - Basic understanding of backup and data protection processes is an asset - Very good verbal and written communication skills in French Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by ...
... a collaborative environment - Basic understanding of backup and data protection processes is an asset - Very good verbal and written communication skills in French Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by ...
Expected, Windows Server About the project, Our client, is looking for an Application Support Specialist to provide second-line support for its portfolio of business applications during 2027., , You will take care of day-to-day operations of real estate applications, both commercial off-the-shelf (COTS) and SaaS, and be ...
... SAP Your responsibilities, As an Application Support Specialist, you will be the first point of contact for business users of ERP systems and other business applications. You will investigate day-to-day issues, help users find solutions and escalate more complex cases to 2nd and 3rd Line Support teams., Your responsibilities ...