Collections Specialist with Spanish and English (OTC) w… - Jobeax
Opis oferty
Collections Specialist with Spanish and English (OTC) w Warszawa, Polska
Accenture
HybrydowoPołączenie biura i pracy zdalnej
StacjonarniePraca z biura
Pełny etatStandardowy tygodniowy wymiar godzin
KontraktUmowa czasowa lub freelancing
Poland, Warszawa
Collections Specialist with Spanish and English (OTC) w Warszawa, Polska is listed on Jobeax. Browse 110,000+ vacancies available.
Collections Specialist
with Spanish and English (OTC)
Collections Specialist with Spanish and English (OTC)
THE WORK
As a Collections Specialist in the Order To Cash Department you will handle B2B relations with the customers of our client. You will have a chance to develop your expertise in finance area. Your main tasks will be related to:
Collecting due receivables from portfolio of customers with higher difficulty
Negotiating and building long term business relationships with customers
Working with prioritization list to contact customers in order to maximize cash collected and reduction of old debt
Phone and email contact with customers (with focus on phone communication)
Supporting other colleagues in addressing difficult cases
Cooperating closely with other teams in order to resolve customer’s issues (customer service, sales, finance managers)
Reporting and forecasting (debt aging, open credits, cash collected)
Customer queries management
Supporting Training Team in performing training and quality activities
Proactively search and present ideas of possible process improvements/simplifications in the process to improve efficiency and quality of service
Flexible
The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.
With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
WHAT’S IN IT FOR YOU
Develop strong negotiation and communication skills through regular interaction with clients in Spanish-speaking regions.
Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.
Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.
HERE’S WHAT YOU’LL NEED
Minimum one year experience in Cash Collection process
Very good English and Spanish min. C1 level
Demonstrated ability to work independently and manage complex cases
Excellent communication and interpersonal skills written and oral
Microsoft Office package
Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.
What we can offer
Inclusion&Diversity in practice in truly multinational enviroment
Eco-friendly offices
Cooperation with globally recognized Clients and access to the latest technology solutions
Online and classroom trainings to master your skills
Onboarding program and dedicated Buddy
Unique community with sport, volunteering activites and outings
Access to MyBenefit platrofm
Multisport and lunch card
Private medical care and life insurance
Referral program with bonuses for referring new employees
Modern office in the city center of Warsaw
Chill room, game room, library and coffee-breaks at terrace
ABOUT US: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:
"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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2 dni/tydzień
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