Credit Control Process Lead with French (m/f) w Łódź, Polska

On behalf of our Client, an international organization operating in the business services sector, we are looking for a Credit Control Process Lead with French to oversee credit control operations and lead a team of credit analysts. In this role, you will be responsible for managing credit risk, optimizing debt collection processes and ensuring efficient cooperation with internal stakeholders. If you have a background in credit control, strong leadership skills and enjoy working in an international environment, this could be an interesting next step in your career.

Requirements

• at least 4 years of professional experience in a business environment, with business or marketing experience required according to the original role criteria,
• good command of French and English (minimum B2 in both languages),
• higher education degree,
• experience in credit control, accounts receivable, debt collection or financial risk management,
• knowledge of debt collection regulations and financial security practices,
• previous experience in team coordination or people management,
• strong analytical skills and the ability to make informed business decisions,
• excellent communication and negotiation skills,
• ability to handle challenging situations and work effectively under pressure,
• very good knowledge of MS Office, particularly Excel, and experience with reporting tools,
• familiarity with SAP S/4HANA.

Responsibilities

• managing a team of credit analysts and supporting their daily work,
• overseeing credit control activities, including payment monitoring and debt management,
• assessing customers' financial credibility and managing credit limits,
• identifying and minimizing financial risks related to outstanding receivables,
• cooperating with insurance providers and customers on credit limits and financial security,
• making decisions on releasing orders based on customers' payment history and credit risk,
• working closely with Sales and management to resolve payment issues and avoid delays in order processing,
• preparing and reviewing financial reports for local teams and headquarters,
• monitoring team performance and ensuring that processes are delivered on time and in line with internal standards,
• identifying opportunities to improve workflows and the quality of financial operations,
• ensuring compliance with relevant financial regulations, internal procedures and control requirements.

We offer

• stable employment based on an employment contract, with no probationary period,
• performance-based bonuses paid twice a year,
• an employee referral programme with additional financial rewards,
• opportunities for professional development and internal career progression, both horizontally and vertically,
• access to internal training programmes and an e-learning platform covering technical, professional and soft skills,
• the opportunity to use French on a daily basis in an international working environment,
• private medical care with the possibility of extending the package to family members,
• a subsidized MultiSport card or points on the MyBenefit platform,
• attractive group life insurance,
• access to a wellbeing platform, including free psychological consultations,
• flexible working hours,
• additional benefits from the company's social fund.