Opis oferty
IG Group
8k zł PLN
Poland, Kraków
Customer Experience Associate (German) w Kraków, Polska is listed on Jobeax. Browse 110,000+ vacancies available.
Minimum compensation: starting from 8 000 PLN. The final offer will be determined based on the candidate's experience and competencies
So, who are we?
IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof.
We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses.
The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here.
What you'll do
Deliver exceptional customer service as part of IG Group's customer support team, providing digital -first support to global customer and handling a range of que ries on our products, markets and platforms. Work within a multi-national , high - performing team to deliver a n excellent customer experience w hile maintaining productivity and quality standards that exceed industry benchmarks.
Key Accountabilities
What you'll need for this role
Key Qualification Requirements:
Customer Focus
Professional Standards
Technical Excellence
Essential
Desirable
How we work
We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office -- which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:
We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.
The Perks
Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.
Podobne oferty
ERGO Technology & Services
... standards, and company policies while promoting best practices across the team Skills and experience you will need - knowledge of English (minimum B2 level) and German (minimum C1 level) - proven experience in team leadership or a similar leadership role - experience in customer service environment - strong interpersonal and ...
Poland, Gdańsk
Inside Sales Account Rep Analyst (TPM) with German Inside Sales Account Rep Analyst (TPM) with German Role and Responsibilities : - TPM are responsible for creating positive outcomes for customers and the business. They play a key role in delivering success for teams and driving the work of Product Management (PdM) and ...
Poland, Warszawa
... What You Will Do Define and maintain product vision and roadmap for the delivery interfaces. Aligning product strategy with business objectives Engage with customers and customer experience team to identify areas for improvement and business opportunities. Translate requirements into features and user stories. Collaborate ...
Poland, Warszawa
Capgemini
€22.5 EUR
... priorities effectively. You communicate professionally and build strong relationships with stakeholders across international and distributed teams. You have experience working in enterprise or managed services environments and collaborating with German customers or within DACH projects. You are fluent in German (B2/C1) and ...
Poland, Katowice
... Zarządzanie zmianą oraz skuteczne wdrażanie nowych procesów i narzędzi. - Współpraca z interesariuszami biznesowymi w celu realizacji strategicznych inicjatyw. Customer & Business Operations Manager w naszej drużynie posiada: - Minimum 2 lata doświadczenia na stanowisku managerskim w obszarze Customer Service, Customer Operations, ...
Poland, Kraków
... visits per year to the USA. What you'll need to succeed? - Bachelor’s degree in engineering, business, supply chain, or a related field. - Several years of customer‑facing account management, customer success, or commercial operations experience in a manufacturing or industrial environment. - Solid grounding in order management, ...
Poland, Lędziny
10500 zł
... TTEC community and grow your career in a dynamic, family-friendly atmosphere. You'll report to Operations Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team. Requirements: - Exceptional verbal and written bilingual communication skills in both German and English ...
Poland, Kraków
120k
... to achieve results. - Travel: Willingness to travel as needed (up to 20% of the time). - Experience : Recent university graduate NICE TO HAVE - Languages: Experience with Python, C, HTML, Java, JavaScript, or SQL. - Cloud: Familiarity with cloud platforms (AWS/Azure). - AI Tools: Experience using AI-powered development ...
Poland, Wrocław
10000 - 11000 zł
... in SAP -drive process improvements and ensure compliance and internal controls. Requirements: -very good command of English -knowledge of French, Italian, or German will be an additional advantage, but it is not a mandatory requirement -previous experience in Customer Service or related areas -experience with ERP Systems ...
Poland, Warszawa
10k zł PLN - 10504 zł PLN
... Operations Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team. About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity ...
Poland, Kraków
6800 zł PLN
... solutions, evaluating different approaches, and presenting recommendations to customers, ability to design project test strategies and customer test policies, experience conducting QA project reviews and driving process improvements, experience preparing testing estimates for end-to-end project delivery, experience mentoring ...
Poland, Wrocław
26000 - 33000 zł
About the role We’re looking for a passionate and experienced Senior Platform Engineer to join our Developer Experience & Enablement Platform (DEEP) team. Within this team, we provide a trusted engineering foundation through reliable platform infrastructure, opinionated libraries and tooling, and clear golden paths. In ...
Poland, Kraków
PZU Tech S.A.
... Kompetencje UX User Flow Design. Information Architecture. Wireframing. Prototypowanie. User Centered Design. Projektowanie procesów samoobsługowych. Kompetencje CX Customer Journey Mapping. Analiza doświadczeń klientów. Projektowanie komunikacji wielokanałowej. Projektowanie doświadczeń klienta w procesach cyfrowych. Kompetencje ...
Poland, Warszawa
Junior Order to Cash/Bill Specialist with German Junior Order to Cash/Bill Specialist with German THE WORK: - Customer Relationship and Communication : Build and maintain strong relationships with customers by providing regular updates on account status, credit limits, overdue payments, order status, and disputes via phone ...
Poland, Gdańsk
Concentrix CVG International
... company positively to candidates and uphold ethical recruiting standards. Our requirements - Strong communication skills, both written and verbal. - Knowledge of German at min. C1 level and knowledge of English at min. B2 level. - Ability to multi-task, prioritize, and meet timelines on deliverables. - Proficient in Microsoft ...
Poland, Katowice
9k zł PLN - 10k zł PLN
... What You Bring to the Role - Sales experience and/or business to business (B2B) sales experience - Verbal proficiency in both English minimum B2 level) and German (native speakers or near, C1 + level) - Develop relationships with clients over the phone - Strong client-oriented mindset, courage to explore customers’ needs ...
Poland, Warszawa
Reply Polska Sp. z o. o.
13000 - 22000 zł
... supports its customers in strategic IT decisions, implementation of defined solutions and production execution. The company combines in-depth knowledge of digital Customer Experience with the full potential of cloud native technologies. This expertise allows Riverland Reply to remove the barriers between a product-based technology ...
Poland, Katowice
58 zł / stawka godzinowa
... higher ). - Minimum 1 year of experience in customer service (chat and/or phone support). - Strong customer service mindset with a passion for creating premium customer experiences. - Exceptional verbal and written communication skills. - High emotional intelligence and the ability to build trust and rapport with customers. ...
Poland, Warszawa
... business outcomes. - Use customer insights and performance data to continuously improve the Customer Success operating model. Requirements - Proven leadership experience in B2B SaaS Customer Success, including direct people-management responsibility. - Demonstrated experience owning retention and expansion metrics and coaching ...
Poland, Warząchewka Polska
7100 - 9500 zł
... attention to detail, - Are able to work effectively in an international and multicultural environment. You'll get extra points for: - Very good written and spoken German (B2+/C1), - Experience in Agile, operational management, quality management and risk management, - A continuous improvement mindset and curiosity to enhance ...
Poland, Katowice