Customer Experience Specialist with French and German (m/f) w Warszawa, Polska
Goldman Recruitment
HybrydowoPołączenie biura i pracy zdalnej
KontraktUmowa czasowa lub freelancing
Poland, Warszawa
Customer Experience Specialist with French and German (m/f) w Warszawa, Polska is listed on Jobeax. Browse 110,000+ vacancies available.
Goldman Recruitment is a leading Polish consulting company specializing
in recruitment using Search & Selection and Executive Search methods.
Our ambition is to provide the highest level of service, ahead of the market
and creating a new standard in the personal consulting industry.
For our Client, from the healthcare sector, we are currently looking for candidates for the position of Customer Experience Specialist with French and German. In this role, you will be responsible for managing the order management process, providing high-quality customer service, and ensuring customer satisfaction for B2B clients.
Customer Experience Specialist with French and German (m/f)
Customer Experience Specialist with French and German (m/f)
Work place: Warszawa
Ref. no 16/12/2025/GK/12996/4875
Requirements
fluent in English and French (at least B2 level) and German (at least B2 level) and Polish (will be huge asset),
first experience in a similar role, such as Order Management, Customer Care, Procurement, or Sales Support,
knowledge of SAP and Salesforce will be a strong asset,
higher education degree,
high level of business culture and strong communication skills,
analytical mindset combined with strong attention to detail.
Responsibilities
process and track customer orders from all channels,
update order status in SAP, Salesforce, and other systems,
answer customer questions and handle complaints,
prioritize urgent shipments and resolve issues quickly,
work with internal teams to ensure smooth order flow,
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