Act as a point of contact for B2B customers in the French- or Romanian-speaking market
Manage customer inquiries via phone and email, providing timely and solution-oriented support
Process and monitor customer orders in ERP/CRM systems
Coordinate order fulfilment with Sales, Logistics, Finance and Supply Chain teams
Support quotation management and follow up on customer requests
Coordinate shipments and communicate delivery updates or potential delays
Maintain accurate customer, pricing and contractual data
Support the resolution of payment discrepancies, credit issues and other customer-related matters
Handle customer issues and contribute to improving customer experience and service quality
Identify opportunities to improve processes and ways of working
Our requirements
Previous experience in B2B Customer Service, Customer Care, Order Management, Sales Support or a similar role
Professional experience in an international environment
Fluent French or Romanian – mandatory
Good command of English
Experience working with ERP and/or CRM systems
Strong customer orientation and excellent communication skills
Ability to work with multiple stakeholders across different functions and countries
Strong organizational skills, attention to detail and ability to manage deadlines
Proactive and solution-oriented approach
Optional
Experience in an industrial or manufacturing environment will be an advantage, but candidates from BPO, Shared Services or consulting environments are also welcome
What we offer
Stable employment in an international organization
Hybrid working model in Warsaw
Comprehensive onboarding, including product and process training
Private healthcare
Lunch card
Employee Assistance Program
Employee Stock Purchase Plan
Internal and external training opportunities
Funding for further education
Language courses funded at 100%
Opportunity to work in a multicultural environment and develop within an international organization
... Order-To- Cash (OtC) process: i.e. validation and booking of customer orders, managing order changes, providing status updates, managing physical & financial claims with a strong alignment with all relevant internal functions as part of the end-to-end customer experience. Required skills: -French (B2) OR German (B2) -English (B2) ...
... people with the right opportunities and help organisations build successful teams. Discover our latest job openings: Follow us on LinkedIn: AP or AR Accountant with Dutch or French Responsibilities: - Posting vendor invoices in a timely and accurate manner - Preparing regular and ad hoc payment runs - Handling vendor queries ...
... service., Collaborate with team members and other departments to resolve complex customer issues and contribute to overall operational success., Stay updated with product knowledge, organizational policies, and industry best practices to deliver informed support. Proficiency in French - Canadian (minimum C1 level) and English ...
Overview Working with inspiring and experienced colleagues, you'll find that the atmosphere in our city-centre office in Kraków is informal and engaging. With drive and ingenuity, our teams deliver vital services to PepsiCo employees around the world. With an active, get-things-done culture, this is a place where your dynamism ...
... planning from contract execution to final billing, while providing unparalleled levels of customer service on all travel programs. *What You’ll Do* * Organize corporate events across EMEA * Lead coordinating and implementing program logistics to achieve impact * Conduct research and coordinate relationships with vendors, ...
... first 3 months: - you'll learn how we organize employee benefits for our clients - you'll get to know our team of specialists who will share their expertise with you - you'll become familiar with some online tools that our customers use to select and handle their benefits Skills and experience that will lead to success: ...
... first 3 months: - • you'll learn how we organize employee benefits for our clients - • you'll get to know our team of specialists who will share their expertise with you - • you'll become familiar with some online tools that our customers use to select and handle their benefits Our requirements - up to 6 months of experience ...
... operations, customer service, fleet management, mobility services, logistics, leasing, automotive services, or a related field. - Experience working in a multinational or customer-focused environment is preferred. - Ability to manage multiple priorities and deliver results within deadlines. - English + German or French min B2 - ...
... customer interactions. Our requirements - Fluent Czech or Slovak (minimum B2+/C1). - Good command of English (minimum B2). - Interest in sales, account management or customer-facing roles. - Strong communication and relationship-building skills. - Goal-oriented mindset and ability to work with performance targets. - Analytical ...
... business services, we are looking for motivated and detail-oriented individuals to join their team in Kraków. The company offers a dynamic work environment, real opportunities for growth, and a supportive, collaborative culture. Customer Advisor with French (m/f) Customer Advisor with French (m/f) Work place: Kraków Ref. no 71/2/2026/DK/13249/4669 ...