Opis oferty
Customer Service Specialist w Warszawa, Polska
ARTHREX POLSKA sp. z o.o.
- ZdalniePraca z dowolnego miejsca
- KontraktUmowa czasowa lub freelancing
Warszawa, Polska
Your responsibilities
- Providing comprehensive customer service and working closely with the Sales team
- Managing customer consignment stock, including setup, reconciliation, and ensuring compliance with contractual terms
- Preparing and reconciling inventory counts and investigating stock discrepancies
- Monitoring inventory levels and product expiration dates
- Coordinating order processing and deliveries
- Handling product complaints and resolving operational issues
- Working with SAP and CRM systems, including maintaining data and preparing reports
- Collaborating with Sales, Supply Chain, and Finance teams to ensure smooth and efficient processes
- Ensuring proper document flow and archiving
Our requirements
- Minimum 2 years of experience in Customer Service or a similar role
- University degree
- Strong collaborative mindset and team-oriented approach
- Initiative in identifying and implementing process improvements
- Hands-on experience with SAP
- Good knowledge of Microsoft Office, particularly Excel
- Experience in customer service and coordinating operational processes
- Knowledge of warehouse, inventory, or consignment processes would be an advantage
- Good command of English, enabling effective communication in an international environment
- Strong organizational and communication skills
- Accuracy, accountability, and a proactive approach to tasks
- Ability to work under time pressure and prioritize tasks effectively
What we offer
- Attractive salary
- Hybrid working model
- Lunch Pass card
- Quarterly bonus
- Stable employment in a well-established company in the medical industry
- Attractive benefits package, including private medical care, life insurance, sports cards, long-service awards, and... a day off to celebrate your birthday!
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