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Customer support representative Polish/English and… - Jobeax
Opis oferty
Customer support representative Polish/English and German w Wrocław, Polska
OVH Sp. z o.o.
Zdalnie
Praca z dowolnego miejsca
Kontrakt
Umowa czasowa lub freelancing
Wrocław, Polska
11 dni temu
Your responsibilities
to be the first point of contact for customers from different countries worldwide
to listen and empathize with customers, diagnose and fix their problems related to billing and administrative issues
to participate in defined projects and missions
to understand, integrate and promote the image of the OVHcloud as a company with strong expertise and excellent customer support
Our requirements
Fluent Polish, English and German
readiness to work on shifts (business hours are Monday to Friday, 8AM – 6PM in 8 hour shifts)
great communication skills
independence and curiosity in searching for solutions
oriented towards great customer service
ability to manage priorities
ability to work efficiently within a team
willingness to work with new technologies and to develop
Optional
if you have experience in similar position: Help Desk, Service Desk in an IT environment
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