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Opis oferty

Fleet Management Specialist with German or French w Kraków, Polska

Sterling Outsourcing Sp. z o.o.

  • ZdalniePraca z dowolnego miejsca
  • KontraktUmowa czasowa lub freelancing

Kraków, Polska

Your responsibilities

  • Provide operational support for fleet and mobility-related activities.
  • Act as a primary point of contact for customers, drivers, suppliers, and internal stakeholders.
  • Manage and resolve inquiries, requests, and issues in a timely and professional manner.
  • Coordinate activities with internal teams and external service providers.
  • Ensure accurate maintenance of records, documentation, and system data.
  • Support process improvements and operational efficiency initiatives.
  • Monitor service performance and contribute to achieving agreed service levels.
  • Prepare reports and provide operational updates as required.
  • Handle escalations and support issue resolution.
  • Maintain compliance with company policies, procedures, and applicable regulations.

Our requirements

  • Previous experience in operations, customer service, fleet management, mobility services, logistics, leasing, automotive services, or a related field.
  • Experience working in a multinational or customer-focused environment is preferred.
  • Ability to manage multiple priorities and deliver results within deadlines.
  • English + German or French min B2
  • Proficiency in Microsoft Office/ Google Suite applications.
  • Experience using business systems, CRM platforms, ERP solutions, or operational management tools is an advantage.
  • Strong administrative and reporting skills.

What we offer

  • Medicover Health Care,
  • Social Fund: Medicover Sport Card, Cafeteria benefits,
  • Benefit Wallet on Cafeteria platform
  • Work from home allowance for ergonomic remote office
  • Short term project with option to extend
  • Almost fully remote work with occasional office visits.
  • A positive atmosphere with excellent work-life balance.
  • Opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.

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