Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

https://jobeax.com/link/9KiyyaGB6UtBX4XR

For our Client, an international company with a strong market presence, recognized for its high standards and modern approach to business services, we are looking for motivated and detail-oriented individual to join their team in Kraków. The company offers a dynamic work environment, real opportunities for growth, and a supportive, collaborative culture.

Junior Customer Operations Specialist with Catalan (m/f)

Junior Customer Operations Specialist with Catalan (m/f)

Work place: Kraków

Ref. no 26/7/2026/DK/13702/5159

Requirements

very good command of English, Catalan and Spanish (minimum B2 level),
strong interpersonal and communication skills,
genuine enthusiasm for delivering exceptional customer experiences,
open-minded attitude and motivation to grow within an international environment.

Responsibilities

supporting customers throughout the entire service journey, from initial inquiries to post-purchase support,
understanding customer needs and recommending the most suitable products, services and available options,
assisting customers with orders, bookings, changes and other service-related requests,
guiding customers through the company’s digital platform and self-service solutions,
handling customer inquiries, feedback and requests via phone, email and digital channels, supporting customers across international markets.

We offer

hybrid work model,
exceptional travel benefits, including free and discounted tickets for you and your loved ones,
a clear and structured career path within a globally recognized, international company,
comprehensive onboarding and continuous training, supported by the latest technology,
a competitive package of social benefits and employee rewards,
modern office space located on the top floor in the very heart of the city,
permanent employment opportunities and long-term career stability,
access to a flexible benefit platform allowing personalized benefit selection,
annual performance-based salary review,
internal performance rewards for top achievers,
company-sponsored investment fund with attractive employer contributions.

Apply

Junior Customer Operations Specialist with Catalan (m/f)

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