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Opis oferty

Junior Operations Specialist with Dutch w Warszawa, Polska

OPGROEN ASSURADEUREN B.V. (sp. z o.o.) ODDZIAŁ W POLSCE

  • KontraktUmowa czasowa lub freelancing

7 000 – 9 000 zł

Warszawa, Polska

Your responsibilities

  • Processing and validating incoming insurance applications and customer documentation.
  • Executing underwriting checks based on established OpGroen guidelines and insurer requirements.
  • Ensuring accuracy and completeness of customer and policy data in internal systems.
  • Processing and evaluating incoming claims, fraud detection and customer documentation.
  • Monitoring inboxes and workflow queues, prioritizing tasks based on urgency and SLA.
  • Supporting policy changes, renewals, and administrative tasks across multiple insurance lines.
  • Identifying inconsistencies or risks in documentation and escalating as needed.
  • Contributing to continuous improvement of procedures, templates, and quality standards.
  • Maintaining transparent documentation and audit-ready records.
  • Ensuring compliance with internal controls and industry regulations.

Our requirements

  • Strong understanding of administrative or operational workflows (experience in insurance is an advantage).
  • Ability to quickly learn and work with digital systems, CRM environments, and document workflows.
  • Solid analytical skills and high accuracy in data handling.
  • Dutch proficiency for reading and writing documents and notes, and for daily collaboration with Dutch teams (minimum B2 level)
  • High attention to detail and strong organizational abilities.
  • Proactive, independent, and ownership‑driven work style.
  • Excellent communication skills and service-oriented mindset.
  • Ability to follow structured procedures while spotting improvement opportunities.
  • Team player who builds trusting relationships across borders.

Optional

  • Education in business administration, finance, insurance, or a related field is preferred.
  • Experience in an operational, administrative, or underwriting function (insurance experience is a plus but not mandatory).
  • Experience working with international teams is an advantage.

What we offer

  • Training opportunities
  • annual bonus (based on performance)
  • private medical package
  • co-funding for sports or cultural cards
  • co-funding for group life insurance
  • PPK pension plans
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