Opis oferty
Junior Operations Specialist with Dutch w Warszawa, Polska
OPGROEN ASSURADEUREN B.V. (sp. z o.o.) ODDZIAŁ W POLSCE
- KontraktUmowa czasowa lub freelancing
7 000 – 9 000 zł
Warszawa, Polska
Your responsibilities
- Processing and validating incoming insurance applications and customer documentation.
- Executing underwriting checks based on established OpGroen guidelines and insurer requirements.
- Ensuring accuracy and completeness of customer and policy data in internal systems.
- Processing and evaluating incoming claims, fraud detection and customer documentation.
- Monitoring inboxes and workflow queues, prioritizing tasks based on urgency and SLA.
- Supporting policy changes, renewals, and administrative tasks across multiple insurance lines.
- Identifying inconsistencies or risks in documentation and escalating as needed.
- Contributing to continuous improvement of procedures, templates, and quality standards.
- Maintaining transparent documentation and audit-ready records.
- Ensuring compliance with internal controls and industry regulations.
Our requirements
- Strong understanding of administrative or operational workflows (experience in insurance is an advantage).
- Ability to quickly learn and work with digital systems, CRM environments, and document workflows.
- Solid analytical skills and high accuracy in data handling.
- Dutch proficiency for reading and writing documents and notes, and for daily collaboration with Dutch teams (minimum B2 level)
- High attention to detail and strong organizational abilities.
- Proactive, independent, and ownership‑driven work style.
- Excellent communication skills and service-oriented mindset.
- Ability to follow structured procedures while spotting improvement opportunities.
- Team player who builds trusting relationships across borders.
Optional
- Education in business administration, finance, insurance, or a related field is preferred.
- Experience in an operational, administrative, or underwriting function (insurance experience is a plus but not mandatory).
- Experience working with international teams is an advantage.
What we offer
- Training opportunities
- annual bonus (based on performance)
- private medical package
- co-funding for sports or cultural cards
- co-funding for group life insurance
- PPK pension plans
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