Job Purpose

You will be responsible for managing the master data creation and maintenance process within the company. Your role includes collecting essential information, enriching master data records for classification, and ensuring accuracy and completeness of data in a timely manner. You will collaborate with multiple departments to support end-to-end processes and ensure compliance with KPI guidelines.

Responsibilities:

Collecting essential information including contact details and business data
Enriching master data records with critical information for customer classification and order-to-cash flow
Maintaining and updating customer records in company systems to ensure accuracy and completeness
Collaborating with sales and internal departments to support customer onboarding and data integration
Ensuring compliance with data protection regulations and company policies in all master data processes
Generating and analyzing reports on data accuracy and classification to support business decisions
Driving continuous improvement of data quality and identifying opportunities for automation
Managing customer master data including creations and changes for payer, sold-to, and ship-to entities
Handling vendor extensions and maintaining salesmen and customer tables
Managing material master data including creations, governance, and customer material info records
Monitoring reporting and KPIs for master data activities

Qualifications & Experience Required

Education, Master, other certification:

High school diploma or equivalent

Experience:

One to two years of experience in customer service, order-to-cash, data management, or a related role

Technical Skills:

Experience with Microsoft 365
SAP knowledge is an advantage

Languages Skills:

French C1
Polish B2
English B2

Soft/Behavioral Skills:

Strong communication and interpersonal skills
Attention to detail and ability to work collaboratively with cross-functional teams
Adaptability and cross-cultural competence
Organized, proactive, and solution-oriented with ability to handle multiple tasks simultaneously

Master Data Agent with French, English and Polish

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