Perform and manage planned activities, such as IT installations, upgrades, local rebuilds and maintenance activities according to agreed goals, defined strategies, budget and overall IT investments.
Primarily based in our Warsaw office, with occasional exceptions for remote work
Take necessary decisions and actions to solve issues, as well as prioritize issues according to business needs in close co-operation with the global Single Point of Contact (Helpdesk) in an efficient and professional manner and know when and how to escalate the issues in the support chain.
Perform all daily tasks according to set procedures, rules and guidelines and ensure that they are aligned within the organization.
Actively participate in IT Partners’ network between other PLA units and secure IT communication locally.
Provide technical training for onsite support staff and for new hires, including setting up and introducing technical equipment (e.g. laptops).
Perform preventive maintenance and routine monitoring to ensure continuous uptime of the onsite IT infrastructure and IKEA Purchasing Business Applications.
Contribute to continuous improvements within IT service desk and on-site and beyond through IT Process lead, IT project, IT Service Owner and Digital Workplace.
Responsible for IT security onsite in close co-operation with risk management, information security and data privacy.
Monitor the development of IT technologies and system trends and evaluate their possible business benefits.
Manage relationships with Inter IKEA IT, vendors, contractors, service providers and other stakeholders regarding support, upgrades, bug reporting, change requests, etc. when needed.
At any time, act as an ambassador of Inter IKEA values.
Our requirements
Good knowledge of software, hardware, IP networks and voice communication.
Good knowledge of IT service management, information security and data privacy processes, guidelines.
General knowledge of relevant technology standards, trends and innovations.
Good knowledge of project management tools and methodology.
Experience of managing vendors, service providers.
Risk assessment knowledge.
Very good knowledge of Office 365 tools and environment.
Self-reliant and motivated with a proven ability to work as part of a team as well as independently.
Service-minded and professional, putting the end users’ needs and Inter IKEA business operations in focus.
Good knowledge of Power Automate, Microsoft Azure and Power AppsVerbal
Written fluency in English.
Optional
Experience of working within IT, preferably in global organizations.
Familiarity with Microsoft Power Automate and Power Apps platforms.
Experience with Artificial Intelligence (AI) and ability to formulate queries (prompts).
... program, charity initiatives, family picnics Company Description, As IT Partner in Supply Area Central Europe, you will provide professional onsite IT support with a high service level to local co-workers, you will secure the support for a number of Inter IKEA IT systems and ensure the knowledge is kept professionally up-to-date ...
... Manage local IT agreements where necessary;, Handle IT Invoicing where necessary;, Remote support of sites as needed;, Support in development of internal application;, Support in Autodesk applications;, Intrastat reporting;, Manage LAN network in different locations;, Partner with both end users, Service Desk, and Infrastructure ...
... local IT agreements where necessary; - Handle IT Invoicing where necessary; - Remote support of sites as needed; - Support in development of internal application; - Support in Autodesk applications; - Intrastat reporting; - Manage LAN network in different locations; - Partner with both end users, Service Desk, and Infrastructure ...
... production environments., Develop automation solutions and internal tooling using Bash/Shell scripting, Python, and Java (Scala experience is a strong plus)., Partner with development teams to improve observability, performance, scalability, and operational readiness of services., Lead incident response activities, perform ...
Expected, Microsoft Azure, AWS, office 365 Optional, mikrotik mtcna, microsoft az-800 Operating system, Windows, Linux Your responsibilities, Look after the network. Our multi-site setup runs on MikroTik and HPE/Aruba, with VLANs and VPN tying the locations together. You keep it healthy and help it grow., Administer our ...
... and methodologies. What we offer, 3 days on-site Benefits, sharing the costs of sports activities, private medical care, life insurance, integration events Recruitment stages, Rozmowa z rekruterem ok. 15 min, Spotkanie rekrutacyjne z klientem ok. 60 min IT CONNECT Sp. z o.o. Sp. k., ITConnect – Twój partner w świecie nowoczesnych ...
... agreement directly with us. Form of contract: Cooperation agreement directly with Optiveum This is how we organize our work This is how we work - at the client's site - you focus on a single project at a time - you have influence on the product - you focus on product development - agile Your responsibilities - Planning and ...
... Working model: Hybrid, , The person need to follow the internals with office present from October 3 times a week. This is how we work, at the client's site Your responsibilities, IT risk assessments, from risk identification through to action plans and risk monitoring, expert knowledge of risk frameworks, familiarity with Nordea ...
Expected, .NET, SQL, Bitbucket, Bamboo, Git, NUnit This is how we work, at the client's site Your responsibilities, Test Automation Engineer to own and scale automated test suites in a C# /.NET 8 solution, Open to partially manual testing, Failure diagnostics, debugging 2+ years in automation on .NET stacks, Strong SQL ...
... Grafana - Kubernetes - Ansible - Docker - Docker Compose - Bash - Python This is how we organize our work This is how we work - at the client's site Your responsibilities - Own the RCA process for production incidents – diagnose, resolve, and put preventive measures in place so issues don’t recur - Continuously monitor ...