Opis oferty
Capgemini
410k
Poland, Katowice
Process Lead Knowledge Management w Katowice, Polska is listed on Jobeax. Browse 110,000+ vacancies available.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your role
As our Process Lead for Knowledge Management, you will be the driving force behind how HR knowledge and content is governed, maintained, and delivered across our global organisation. This is a high-impact role where your work will directly shape the employee experience for thousands of people worldwide.
Your tasks
Shaping global content standards: Developing and maintaining best practices for creating, reviewing, and publishing HR knowledge content, defining clear roles, responsibilities, and sign-off processes that ensure quality and accountability across the organisation.
Leading translation and localisation: Overseeing the end-to-end translation process for global HR content, coordinating with country language leads to ensure accuracy and cultural relevance, and optimising translation tools for faster, more seamless access.
Driving content quality: Leading periodic and annual content governance cycles to ensure all global and local HR content remains current, accurate, and consistent, while monitoring usage data to identify improvement opportunities.
Managing knowledge platforms: Taking ownership of content and structural changes across platforms such as SharePoint and ServiceNow, partnering closely with technology teams to ensure system updates are smoothly managed and communicated.
Engaging and empowering a global community: Building and maintaining a strong network of Local Admins, Content and Language Leads across markets, providing training, guidance, and consultancy on all knowledge and content-related matters.
Supporting HR change governance: Acting as the global Knowledge and Content SME in end-to-end change governance and impact assessment processes, ensuring all changes are clearly understood and tracked through to delivery.
Enabling HR transformation: Contributing strategic input to HR transformation projects including portal enhancements and automation, helping to drive operational efficiency and an excellent self-service experience.
Using data to drive performance: Defining and owning global Knowledge Management KPIs, using insight and reporting to monitor process health, surface risks, and communicate progress to senior stakeholders.
Your profile
6+ years of experience in Knowledge Management, Content Governance, HR Services, or a related field, with a strong track record of managing content at a global scale.
Platform expertise: Hands-on experience with knowledge management and HR platforms such as ServiceNow, SharePoint, or Workday, with the ability to partner with technology teams on system design and enhancements.
Stakeholder management skills: Proven ability to engage, influence, and collaborate with senior leaders, global policy owners, and cross-functional teams across multiple markets and time zones.
Change management capability: Experience supporting or leading HR change governance processes, with the ability to assess content impact, manage complexity, and keep global teams aligned and informed.
Translation and localisation awareness: Familiarity with managing multilingual content and translation processes, including machine translation tools, ensuring accuracy and cultural relevance across regions.
Analytical mindset: Comfortable using data and insight to define KPIs, monitor performance, and provide transparent reporting on process health and quality outcomes.
Strong communication skills: Exceptional written and verbal communication skills in English, with the ability to create clear, concise, and engaging content for a global audience.
A collaborative, consultative approach: A natural connector who can bring together diverse stakeholder inputs, navigate ambiguity, and align people around shared goals.
What You'll love about working here
Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
Get to know us
Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska . You can also find us on YouTube .
About Capgemini
Capgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries. The Group reported 2025 revenues of €22.5 billion.
Make it real |
Podobne oferty
Capgemini Polska Sp. z o.o.
410k
... possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your role As our Process Lead for Knowledge Management, you will be the driving force behind how HR knowledge and content is governed, maintained, and delivered across our global organisation. ...
Poland, Lublin
iShare Inc. is seeking a P2P Transformation Consultant to lead end-to-end procurement transformation, optimize processes and drive digital enablement across the organization. You will partner with procurement, finance and technology teams to design future-state operating models and controls. The role emphasizes automation, ...
Poland, Warząchewka Polska
Pekao CoNext
28560 - 31920 zł
... rozwiązań Generative AI, RAG oraz nowoczesnych systemów wyszukiwania informacji [mile widziane], masz doświadczenie w projektowaniu rozwiązań typu Enterprise Knowledge Base, intranet, document management lub knowledge management [mile widziane], masz doświadczenie w budowie produkcyjnych rozwiązań RAG [mile widziane], znasz ...
Poland, Warszawa
Pekao CoNext
28560 - 31920 zł
... rozwiązań Generative AI, RAG oraz nowoczesnych systemów wyszukiwania informacji [mile widziane], masz doświadczenie w projektowaniu rozwiązań typu Enterprise Knowledge Base, intranet, document management lub knowledge management [mile widziane], masz doświadczenie w budowie produkcyjnych rozwiązań RAG [mile widziane], znasz ...
Poland, Warszawa
... Management across recruiting, onboarding, learning, performance and more. You will drive HR IT strategy, advise HR leadership on digital transformation, and lead global SF rollouts, upgrades, and improvements with cross-functional teams. The role requires strong stakeholder management, project leadership, and fluency in ...
Poland, Wrocław
... orchestration, sales order management, and logistics. We are specifically looking for candidates with consulting experience, including exposure to pre-sales, RFP processes, and solution development . Your tasks: - Lead end‑to‑end delivery of large‑scale supply chain transformation programs. - Actively contribute to pre-sales ...
Poland, Opole
$2k USD
... Responsibilities Lead the implementation and optimization of core ITSM modules, including Incident Management, Problem Management, and Change ManagementExtend leadership to Request Management, Knowledge Management, Service Catalog, CMDB & Asset Management, and Major Incident ManagementDrive ITIL-aligned process improvements ...
Poland, Katowice
... play a critical role in improving the company's processes. Responsibilities Work closely with cross-functional teams to assess, validate, and improve business processes through process mining, analytics and automationImplement end-to-end processes with process mining tools like Celonis, UiPath, ABBYY Timeline, and others ...
Poland, Katowice
... play a critical role in improving the company's processes. Responsibilities Work closely with cross-functional teams to assess, validate, and improve business processes through process mining, analytics and automationImplement end-to-end processes with process mining tools like Celonis, UiPath, ABBYY Timeline, and others ...
Poland, Kraków
... play a critical role in improving the company's processes. Responsibilities Work closely with cross-functional teams to assess, validate, and improve business processes through process mining, analytics and automationImplement end-to-end processes with process mining tools like Celonis, UiPath, ABBYY Timeline, and others ...
Poland, Kraków
250k
... through execution, - Experience in enterprise QA governance and quality transformations, - Consulting experience within complex, client-facing environments, - Knowledge of release management and software quality assurance best practices. Recruitment process: - apply, - have a phone call with a Recruiter, - let’s get to know ...
Poland, Łódź
Poszukujemy doświadczonego Process Automation & AI Expert, który będzie odpowiadał za projektowanie, rozwój i wdrażanie rozwiązań opartych o Microsoft Power Platform oraz technologie AI. Osoba na tym stanowisku będzie pełnić rolę eksperta technicznego, wspierać transformację cyfrową organizacji oraz prowadzić działania ...
Poland, Zabrze
120 zł PLN / month
... Visualization/BI tools. Hands-on experience with Process Mining (preferably Celonis EMS) Experience in Data Integration, Data Modeling, and Process Analytics. Expertise in process mining techniques, including query, dashboard, and data modeling. Working knowledge of OCPM (Object-Centric Process Mining). BSc degree in Management, IT, Project ...
Poland, Kraków
Description BNP Paribas Asset Management (‘BNPP AM) is the investment arm of BNP Paribas, a leading banking group in Europe with international reach. At BNPP AM, we aim to generate long-term sustainable investment returns for our clients, based on a unique sustainability-driven philosophy. This philosophy has shaped our ...
Poland, Warszawa
18808
... Transformation Programme, focusing on process innovation and continuous improvement. As a part of this role, you will need to leverage your expertise in global tax processes and engage effectively with diverse stakeholders to drive successful change management. The position offers a competitive salary and comprehensive benefits.
Poland, Poznań
250k
... activities by providing technology and functional expertise. Apply if you have: - Fluency in German (spoken and written), - Strong communication and stakeholder management skills, - An interest in consulting and business analysis, - Experience in business process modelling and requirements gathering , or - Knowledge of Microsoft ...
Poland, Wrocław
250k
... activities by providing technology and functional expertise. Apply if you have: - Fluency in German (spoken and written), - Strong communication and stakeholder management skills, - An interest in consulting and business analysis, - Experience in business process modelling and requirements gathering , or - Knowledge of Microsoft ...
Poland, Gdańsk
AML RightSource, LLC.
16666 zł
**Job Description:****About the Position**As a Senior Manager in our Financial Crime Client Delivery Services group, you will primarily be responsible for the leadership and supervision of Managers and Analysts on client projects. The successful candidate will utilize their management skills and AML/sanctions knowledge to ...
Poland
H2B Group
21840 - 25200 zł
O projekcie: W ramach złożonych projektów technologicznych realizowanych dla sektora finansowego, poszukujemy dwóch specjalistów (po jednej osobie do zespołu w Krakowie oraz w Warszawie).
Poland, Kraków