Opis oferty
Poland, Kraków
Production Support Engineer w Kraków, Polska is listed on Jobeax. Browse 110,000+ vacancies available.
Work mode: hybrid:6 days per month in the Kraków office (days of your choice, including the option to attend all 6 days in a row). Contract: B2B – 110-130 zl/h B2B. ⏰Start: ASAP/1 month. ⚙️Recruitment process: 1 technical interview + meeting in the client's office. Equipment: work on own or emagine equipment. ⏳Duration: >12 months contracts. Project language: English + Polish. Industry: Banking. Workload: Full time. We are looking for a team of Production Support Engineers (with experience within Payments environments). The team is responsible for the production support, operational stability, resilience, and Run-the-Bank (RTB) activities across critical global payments platforms. A key objective is the evolution from a 24/5.5 operating model towards full 24/7 support coverage, while simultaneously building stronger Site Reliability Engineering (SRE) capabilities across the function. The primary requirement is for consultants with strong Production Support experience within Payments environments. This is not a pure software engineering or infrastructure role. The ideal consultants will have hands-on experience supporting business-critical payment applications in production, managing incidents, resolving issues, and maintaining service stability. This role requires onsite presence at our Kraków office six times per month. Main Responsibilities: Production monitoring and support Major incident management Incident resolution Root Cause Analysis (RCA) Problem management Service restoration Production stability improvements Change and release support Operational resilience Stakeholder management On-call support Out-of-hours support Key Requirements: Linux SQL Strong payments production support experience L2/L3 support capability Major incident management Service recovery expertise Reliability engineering mindset Automation experience Monitoring and observability knowledge Experience supporting payment systems within a banking environment SWIFT experience Cross-border payments experience Nice to Have: Kubernetes Observability Monitoring strategy Toil reduction Reliability engineering Incident prevention Service Level Indicators (SLIs) Service Level Objectives (SLOs) Capacity management Performance engineering Platform resilience Other Details: This role is focused on building SRE capability within the organization and will support enhanced operational stability across critical payment systems. Ideal candidates will be expected to operate beyond traditional support responsibilities.
Podobne oferty
18500 - 21700 zł
... Deliver intuitive user experiences for a complex web platform Own features end-to-end, from technical design through implementation, testing, deployment, and production support Collaborate closely with Product Managers, Designers, and Engineers to deliver impactful product features Integrate frontend applications with backend ...
Poland, Warszawa
Diverse CG Sp. z o.o. Sp.k.
Diverse CG Sp. o. k. is seeking a professional with deep operational experience in IBM Mainframe z/OS and strong DB2 skills to join their BizDevOps Agile team. The role involves application maintenance, incident management, and collaboration with stakeholders to deliver sustainable solutions.
Poland
3k
... including prompt-injection defenses. Responsibilities Deliver production-ready GenAI/ML features for the supply chain risk management domain. Collaborate with AI engineers, Data Engineers, Product Managers, and Architects to bring AI solutions into production. Build reliable LLM systems (RAG, multi-agent workflows) with a focus ...
Poland, Wrocław
$2k USD
Currently, we are looking for a Support Specialist to join our team in providing end-user support to EPAM's clients. We support more than 20 clients across Europe and the globe, representing Fintech, e-commerce, Retail, Travel, Technology, and other industries. Our team acts as a single point of contact for user requests ...
Poland, Gdańsk
RED Global
... governance, and enterprise security policies. - Collaborate with enterprise architects and delivery leads to translate architectural blueprints into resilient, production-ready cloud solutions. - Support data platform enablement and infrastructure operations, including workloads on Azure Databricks. - Maintain comprehensive ...
Poland, Warszawa
... efficiency. Capture user signals and feedback to support AI evaluation and continuous product improvement. Collaborate closely with backend and Machine Learning engineers on API design and system behavior. Maintain high App Store quality, application stability and production reliability. What we are looking for At least three ...
Poland, Gdańsk
2k zł PLN
... cloud infrastructure and integrations across Azure services (Storage, Key Vault, Networking). Building and maintaining CI/CD pipelines with GitHub Actions to support continuous, reliable delivery. Integrating and developing Agentic AI solutions within backend systems. Collaborating closely with engineers, product owners, ...
Poland, Katowice
$2k USD
... machine shop work to support prototyping and production efforts Requirements BSME or equivalent from an accredited engineering program1-3 years of mechanical engineering experienceProficiency in 3D CAD design using SolidWorksBackground in manufacturing processes across prototype and production levels, including laboratory ...
Poland, Łódź
21840 - 23520 zł
... Kafka, and other messaging platforms. Participate in the full software development lifecycle, including design, development, testing, CI/CD, deployment, and production support. Requirements: 5+ years of experience in software development or systems integration. Hands-on experience with enterprise integration platforms such ...
Poland, Warszawa
Reply Polska Sp. z o. o.
13000 - 22000 zł
... quality-driven delivery. Lead teams in building persistent automation for enterprise-grade platforms, leveraging AI-enabled agents to optimize productivity and engineering workflows. Design, operate, and continuously improve Kubernetes platforms running production workloads, including capacity planning, performance optimization, ...
Poland, Katowice
... features from design through production delivery, balancing correctness, performance, security, and maintainability. You will collaborate with product management, support, and partner engineering teams to translate customer needs into robust technical solutions, mentor engineers, and raise engineering standards through high-quality
Poland, Kraków
Walter Kidde Portable Equipment, LLC
... systems. Experience working with products through verification, certification and high-volume production. Experience working with internationally distributed engineering teams. Familiarity with Scrum/Agile development methodologies. What We Offer Stable employment in a mature international engineering environment. Opportunities ...
Poland, Gdańsk
11000 - 17000 zł
... Science, Management of Information Systems, Information Security/Assurance, Internal Audit, or equivalent years’ experience. Hands on experience with AWS in a production environment Demonstrated experience and thorough understanding of the pillars of Cloud Engineering (Operational Excellence, Security, Reliability, Performance ...
Poland, Wrocław
RELEX Solutions
... team of over 2,000 professionals working side-by-side with our customers. The role In response to our fast growth in Europe, we are hiring a Forward Deployed Engineer with a software engineering foundation for our Merchandising business. You will be part of the central engineering team, and work with the operations team, ...
Poland, Szwecja
Jobtailor is seeking a senior HR leader to manage client group HR programs, recruitment, policy administration, and workforce development within a manufacturing context. You will drive performance programs, onboarding, and leadership development across business units.
Poland, Konstantynów Łódzki
... instructions, task sequence, …) for the project. - Estimate the manufacturing workload for the part corresponding to his domain. - Industrialize retrofit after engineering changes: documentation, workstation definition / update. - Support Production to achieve manufacturing targets. - Participate to continuous improvement workshops. ...
Poland, Chorzów
Accenture
... comprehensive support from strategy definition to solution implementation and development, covering all aspects of Data & Analytics. THE WORK As a Senior GenAI Engineer, you will take ownership of designing and delivering production-grade GenAI and agentic AI systems for some of the most recognizable companies in the world. ...
Poland, Gdańsk
Accenture
... comprehensive support from strategy definition to solution implementation and development, covering all aspects of Data & Analytics. THE WORK As a Senior GenAI Engineer, you will take ownership of designing and delivering production-grade GenAI and agentic AI systems for some of the most recognizable companies in the world. ...
Poland, Warszawa
Kuehne+Nagel
... customers. You´ll analyze and fix system test and production errors in the area of expertise of your team and gain knowledge on working with continuous online production systems. You will take part in system maintenance, support of application rollouts and operations as a part of the development support team. What we would ...
Poland, Wrocław
... with AI, NLP, machine learning, deep learning, or language-model-based applications Strong Python skills and experience building clean, maintainable, and production-ready software Hands-on experience with GenAI or LLM-based solutions or open-source models Solid understanding of software engineering practices (testing, ...
Poland, Warszawa