Opis oferty
63k / year
Poland, Wrocław
SAP CX Manager w Wrocław, Polska is listed on Jobeax. Browse 110,000+ vacancies available.
About Atos Group
Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
About Eviden
Eviden is the Atos Group brand for hardware and software products with c. € 1 billion in revenue, operating in 36 countries and comprising four business units: advanced computing, cybersecurity products, mission-critical systems and vision AI. As a next-generation technology leader, Eviden offers a unique combination of hardware and software technologies for businesses, public sector and defense organizations and research institutions, helping them to create value out of their data. Bringing together more than 4,500 world-class talents and holding more than 2,100 patents, Eviden provides a strong portfolio of innovative and eco-efficient solutions in AI, computing, security, data and applications.
At Atos, we shape the future of digital transformation. Within our SAP Practice Germany, we are strengthening our SAP Customer Experience (CX) portfolio and are looking for an experienced SAP CX Manager to take strategic and operational ownership of this growing domain.
Your role
As SAP CX Manager , you will be responsible for the end-to-end CX portfolio within SAP. Working closely with the SAP CX community, SAP management, sales teams and global stakeholders, you will further develop our SAP CX offerings and drive sustainable business growth.
You will play a key role in strengthening Atos’ market position by combining strategic thinking, portfolio development, and reliable delivery excellence .
Your responsibilities
End-to-end responsibility for the SAP CX portfolio – from acquisition and presales through consulting, implementation/migration and operations
Ownership of business performance KPIs such as order intake, revenue, project margin, cost coverage up to gross margin, CSAT and NPS
Development and ownership of the SAP CX business case and skills portfolio , including regular reporting and continuous portfolio optimisation
Identification and onboarding of new SAP CX solutions and retirement of non‑profitable offerings in line with technology and market evolution
Definition and implementation of a clear, customer‑centric ownership model for managed accounts
Active escalation management and safeguarding contractual and delivery commitments
Strategic resource management across internal teams, cross‑border delivery units and partners
Ensuring competitiveness, delivery quality, productivity and optimal workforce utilisation
Building and maintaining communities, networks and knowledge management within SAP and across Atos
You will collaborate closely with:
Industry units and sales teams in the regions
Global SAP experts and Atos delivery organisations
Partner ecosystem supporting staffing and portfolio development
Your profile
University degree (Master’s level or equivalent)
5+ years of professional experience , including:
4+ years in SAP consulting and SAP customer support
4+ years in SAP presales and business development
Strong experience in sales, management and/or project management
Proven track record in sales leadership and portfolio management
Deep understanding of SAP enterprise environments, ideally with SAP CX solutions
Fluent German and English (spoken and written)
Highly customer‑oriented, entrepreneurial mindset, strong communication skills
Results‑driven, quality‑focused, and comfortable operating at management level
We take care of your personal data privacy. More information about processing your data within recruitment process you can find on our website:
Nasze przedsiębiorstwo przestrzega zasad ochrony sygnalistów ustanowionych w dedykowanej procedurze zgodnie z ustawą z dnia 14 czerwca 2024 r. o ochronie sygnalistów (Dz.U. z 2024 r. poz. 928), zapewniając wszystkim pracownikom oraz osobom ubiegającym się o zatrudnienie lub świadczenie usług pełną poufność i ochronę w zakresie zgłaszania naruszeń prawa.
The company follows an equal opportunity policy and does not permit any form of discrimination based on gender, disability, age, origin, sexual orientation, or any other protected characteristic. All employment decisions are made solely on the basis of competence and qualifications.
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Let’s grow together.
Podobne oferty
$2k USD
... Provide guidance on SAP integration architecture, networking concepts and frameworks such as ISA-M, SOA and EDA Support API design and data integration across SAP systems like S/4HANA, SAP CX and SuccessFactors Drive successful project delivery ensuring timelines, quality and customer satisfaction Foster a culture of continuous ...
Poland, Gdańsk
Allegro.eu S.A.
https://jobeax.com/link/eExv7EVwvUxnOkx6 S.A. poszukuje doświadczonego lidera CX i jakości, który będzie tworzył i utrzymywał standardy obsługi klienta, nadzorował projekty poprawy jakości oraz prowadził interdyscyplinarne zespoły w dynamicznym środowisku Allegro. Kluczowe zadania obejmują monitorowanie i doskonalenie procesów ...
Poland, Poznań
PZU Tech S.A.
... przyszłość obsługi klientów oraz rozwój nowoczesnych technologii w branży ubezpieczeniowej. Wymagania MUST HAVE Minimum 4 lata doświadczenia w obszarze UX/UI lub UX/CX. Doświadczenie w projektowaniu aplikacji webowych lub mobilnych. Doświadczenie w projektach cyfrowych realizowanych w Agile. Kompetencje UX User Flow Design. Information ...
Poland, Warszawa
Axendi is seeking an experienced Business Development Manager who will independently lead the sales process—from the first contact and needs recognition to offer preparation, negotiation and signing long-term CX/BPO contracts. You will build and manage your own sales pipeline, reach out to decision-makers, consult on business ...
Poland, Warząchewka Polska
We are seeking an experienced SAP ABAP Engineering Manager to join our international team. In this role, you will analyze business requirements, design and implement solutions, and collaborate with experts in an Agile environment. If you are looking for a rewarding career with flexible work options and opportunities for ...
Poland, Katowice
$2k USD
... CoE Lead and are looking to drive business development and manage key client relationships—we want to hear from you. Responsibilities Lead and support a team of SAP experts providing direction and overwatching all SAP Logistics operations Build lead and nurture high-performance SAP Logistics teams across global locations ...
Poland, Łódź
$2k USD
We are looking for a SAP FICO Engineering Manager who combines business and people management experience with strong functional expertise in SAP FICO. The ideal candidate has held positions such as Head of Unit, Practice Head, or Head of Center of Excellence (COE), and has participated in pre-sales activities as well as ...
Poland, Łódź
19000 - 22000 zł
... experience with SAP SD and its integration into FI and MM, as well as proficiency with project management tools such as Microsoft Project or Jira; familiarity with SAP Fiori and international rollouts is an advantage. Nice to have: SAP SD certification or project management certification, along with knowledge of additional SAP ...
Poland, Katowice
... CoE Lead and are looking to drive business development and manage key client relationships—we want to hear from you. Responsibilities Lead and support a team of SAP experts providing direction and overwatching all SAP Logistics operations Build lead and nurture high-performance SAP Logistics teams across global locations ...
Poland, Gdańsk
$2k USD
We are looking for an experienced Central Finance (CFIN) Project Manager to lead and coordinate finance-related initiatives within complex SAP S/4HANA Retail and SAP CAR landscapes. The role requires strong delivery ownership and the ability to independently manage client teams and stakeholders, ensuring alignment across ...
Poland, Wrocław
... OFEROWANE BENEFITY Minimum 3 lata doświadczenia w realizacji projektów wdrożeniowych, transformacyjnych lub rozwojowych w obszarze SAP Retail, Bardzo dobra znajomość SAP Retail oraz konfiguracji systemu w obszarach związanych z danymi podstawowymi, cenami, promocjami i workflow, Praktyczne doświadczenie w pracy z modułami SAP ...
Poland, Warszawa
... ledgers-based approach, DRC functionality and e-invoicing setupExperience in local reporting configuration and compliance with statutory requirementsExpertise in SAP Financial Accounting (SAP FICO) and financial processesFamiliarity with XML schemas, mappings and SAP Cloud Integration setupsFlexibility to align with SAP Finance ...
Poland, Katowice
... ledgers-based approach, DRC functionality and e-invoicing setupExperience in local reporting configuration and compliance with statutory requirementsExpertise in SAP Financial Accounting (SAP FICO) and financial processesFamiliarity with XML schemas, mappings and SAP Cloud Integration setupsFlexibility to align with SAP Finance ...
Poland, Gdańsk
$2k USD
... needsContribute to resolving cross-system issues in a hybrid SAP S/4HANA and SAP ECC environment Requirements 7+ years of experience in SAP FICO with a strong focus on SAP FI Tax configuration and architectureSolid knowledge of global tax processes within multi-country environmentsHands-on experience with SAP S/4HANA and SAP ECC ...
Poland, Kraków
... ledgers-based approach, DRC functionality and e-invoicing setupExperience in local reporting configuration and compliance with statutory requirementsExpertise in SAP Financial Accounting (SAP FICO) and financial processesFamiliarity with XML schemas, mappings and SAP Cloud Integration setupsFlexibility to align with SAP Finance ...
Poland, Warszawa
... ledgers-based approach, DRC functionality and e-invoicing setupExperience in local reporting configuration and compliance with statutory requirementsExpertise in SAP Financial Accounting (SAP FICO) and financial processesFamiliarity with XML schemas, mappings and SAP Cloud Integration setupsFlexibility to align with SAP Finance ...
Poland, Wrocław
Ernst & Young Advisory Services Sdn Bhd
390k
... procesów skarbowości, płatności, relacji bankowych i zarządzania ryzykiem w środowisku SAP. Nasze wymagania - Doświadczenie w konfiguracji i wdrożeniach modułów SAP FI, SAP FI-BL, SAP Treasury & Risk Management oraz Cash & Liquidity Management. - Minimum 3-letnie doświadczenie w implementacji rozwiązań w obszarze SAP Treasury ...
Poland, Warszawa
$2k USD
... process designs aligned with modern SAP solutions Nice to have Familiarity with SAP modules and technologies such as SAP CAR, C4C, Order Management Foundation, and SAP BTP Knowledge of CRM and SFA processes, Lean methodologies, and pricing strategies Expertise in strategic frameworks like TOGAF, SAP Design Thinking, and PMP ...
Poland, Poznań
20000 - 28000 zł
The company is a recognized expert in the technology sector, having successfully implemented, developed, and supported SAP-class IT systems for 19 years. It serves a wide range of organizations—from small businesses to large corporations around the world. As a certified SAP Partner, the company guarantees high-quality services, ...
Poland