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Opis oferty

Senior Application Support Specialist (Salesforce) w Warszawa, Polska

Michael Page

  • HybrydowoPołączenie biura i pracy zdalnej

20833 - 25750 zł

Warszawa, Polska

Senior Application Support Specialist (Salesforce)

Miejsce pracy: Warszawa

Recruitment for

Our client is a global biotechnology company focused on developing innovative oncology treatments.

Technologies we use

Expected

  • Salesforce
  • SQL
  • PowerShell

Optional

  • PowerShell

Your responsibilities

  • Own day-to-day L2 support for Salesforce-based applications and other enterprise SaaS solutions.
  • Manage incidents, service requests and application changes through ServiceNow.
  • Administer user accounts, permissions and SSO.
  • Investigate issues affecting integrations, APIs, data and workflows.
  • Coordinate vendors, monitor SLAs and validate fixes.
  • Support releases, testing and application improvements.
  • Maintain support documentation and identify automation opportunities.

Our requirements

  • At least 4 years of relevant experience and a degree in IT or a related field.
  • Salesforce Certified Platform Administrator certification.
  • Experience supporting Salesforce applications and resolving production issues.
  • Practical knowledge of Copilot Studio and/or Power Automate.
  • Basic SQL skills and familiarity with REST APIs, JSON, integrations and authentication.
  • Excellent English and flexibility to collaborate across time zones.
  • Experience with Power BI, AWS or regulated industries would be an advantage.
  • Experience with Veeva or similar compliance platforms would be a strong advantage.

What we offer

  • Hybrid work in Warsaw, with 3 office days weekly.
  • Responsibility for global business applications.
  • International collaboration and involvement in application improvement projects.

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