Your responsibilities

Deliver reliable production support during UK business hours, ensuring service availability per SLAs.
Diagnose and resolve incidents and problems, managing support tickets and prioritising backlog items.
Perform BAU operational activities: data archiving, role swaps, backup/restore, security reviews, audits and upgrades.
Contribute to Agile delivery: requirements gathering, technical design, development, testing and deployment.
Create and maintain technical documentation aligned with standards and engineering best practices.
Collaborate with global teams and business stakeholders to ensure effective issue resolution and continuous improvements.
Note: Detailed project information will be shared during the recruitment process.

Our requirements

Degree in Computer Science or related discipline.
Proven background in application support and/or software development within corporate or global environments.
Solid hands-on experience with IBM iSeries and ILE RPG; knowledge of SQLRPG / RPG Free Format / API integration is a plus.
Strong analytical and problem-solving skills, ability to work under pressure.
Familiarity with Agile and DevOps principles.
Fluent English (written and spoken), great communication skills for working with global teams.

Flexible cooperation model
Hybrid work setup – 6x/msc from the office in Kraków - remote days available depending on the client’s arrangements
Collaborative team culture – work alongside experienced professionals eager to share knowledge

Continuous development – access to training platforms and growth opportunities
Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
High quality equipment – laptop and essential software provided