Expected, Microsoft Excel, SharePoint, GitHub, Azure DevOps, Claude

Optional, Microsoft Excel, SharePoint, GitHub, Azure DevOps, Claude

About the project, In this role, you will support AI adoption in a real enterprise setting where structure, responsibility, documentation, and trust matter., , You will work closely with the AI Solution Architect and support the daily operational processes around AI tool access, license requests, user onboarding, Viva Engage communities, training follow-ups, and governance documentation., , This role is ideal for someone who is genuinely excited about AI, actively follows how AI tools are developing, and wants to learn how they can be introduced responsibly in a large organization. You do not need to be a developer. What matters most is curiosity, learning drive, and interest in practical AI adoption — supported by structure, reliability, attention to detail, and confidence with Microsoft 365 tools.

Your responsibilities, Maintaining request and approval flow for Microsoft 365 Copilot and Anthropic Claude platform., Supporting license request processing and following up on missing information., Preparing onboarding communication for new users., Helping maintain internal FAQs, guidance pages, and governance documentation., Supporting Viva Engage communities for Copilot and Claude., Collecting and categorizing user questions from sessions and channels., Preparing follow-up posts after training or Ask the Admins sessions., Tracking vendor/admin updates and summarizing required actions., Supporting reporting on usage, requests, approvals, and open issues., Escalating compliance, security, architecture, or unclear cases to the owner responsible., License and admin tracking - Managing Copilot and Claude request queues, following up on missing information, and tracking approval status., User support triage - Categorizing questions, answering standard queries, and escalating more complex topics., Onboarding - Sending onboarding materials, updating lists, and collecting feedback., Community support - Supporting Viva Engage posts, session follow-ups, and Q&A collection., Documentation - Updating FAQs, maintaining governance trackers, and keeping internal pages accurate and up to date., Reporting support - Preparing short status summaries for governance meetings and internal stakeholders.

Above all, are genuinely curious about AI and interested in following new AI tools, features, and use cases. You use AI regularly for your own learning, exploration, or work because you are genuinely interested in it., Are structured and reliable., Have excellent English communication skills, both spoken and written, at C1/C2 level., Are comfortable working in an international Danish-Polish environment, with English as the main working language., Are comfortable using Microsoft 365 tools., Can keep lists, trackers, and documentation accurate., Want to understand how AI can be adopted responsibly in a large enterprise — not just use the tools casually., Can distinguish between standard admin tasks and topics that require escalation., Handle information responsibly and with attention to confidentiality.

Optional, Basic understanding of Microsoft 365 Copilot., Interest in AI governance, compliance, or data protection., Experience with Excel lists, SharePoint lists, Forms, or Power Apps., Experience with user support or community management., Basic understanding of software development tools such as GitHub, Azure DevOps, or Claude Code., Ability to create clean slides or short internal guides.

Benefits, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, remote work opportunities, flexible working time, integration events, dental care, corporate sports team, mobile phone available for private use, computer available for private use, retirement pension plan, no dress code, coffee / tea, leisure zone, extra social benefits, holiday funds, employee referral program, charity initiatives, MyBenefit Cafeteria system

Recruitment stages, Phone conversation with Recruitment Partner, Technical interview with the Hiring Team, Cognitive test, Offer

KMD Poland Sp. z o.o., KMD Poland is the largest foreign-affiliated branch at KMD Group. We are responsible for important solutions and processes in the IT, R&D, Finance, HR, and Support areas. We help Nordic business and the public sector make another major leap in their digital evolution., , KMD (an NEC company) is committed to providing equal opportunities. Hence, we invite all qualified interested applicants to apply for career opportunities. At KMD all aspects of employment and cooperation including the decision to hire/cooperate with will be based on merit, competence, performance, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age,, , Hooray! You’ve reached out the end of our job ad! But it’s not over yet! Now click Apply button and see why its #GOODTOBEINKMD!

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Student Worker - AI Tools Administration & Governance Support

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