Tech Lead Manager — Platform, Delivery & Reliability

Miejsce pracy: Warszawa

Technologies we use

Expected

https://jobeax.com/link/JSd7UYCSg572jJDY
TypeScript
React
Vue
PostgreSQL
Docker
Kubernetes
AWS
Google Cloud Platform

Operating system

Windows
Linux

About the project

Full responsibility for the people, the organisation of work and the quality of delivery — player-coach: you lead the team, and you sit down to the analysis, the code or the incident yourself when that is the shortest way to a solution.

Your responsibilities

Lead a team of 6–9 engineers (business applications, support and infrastructure line): 1:1s, feedback, growth, recruiting
Own the organisation of work: decomposition of business needs into tasks, prioritisation, queueing and flow in JIRA — the team always knows what now, what next and why; business sees status without asking
Predictable, complete delivery in a two-week rhythm (strict DoR / DoD); reliability: incident and problem management, RCA with permanent root-cause removal
Technical authority: design and code review, mentoring, engineering decisions where the team is blocked, own contribution where it speeds things up
AI-native engineering as the team standard — AI is the default way of working, from code assistants and agents to automated ticket triage — measured by real effect, not fashion
Application and data security: DevSecOps, vulnerability and access management, backup / DR, incident response, GDPR compliance, vendor oversight
Stewardship of long-lived in-house systems (TMS / WMS, e-commerce, integrations): maintenance, refactoring, gradual modernisation without breaking business continuity; recommendations (modernise, cloud, build vs buy) backed by an operating-cost case

Our requirements

7+ years in software engineering, 3+ years leading a team
Genuinely hands-on: you read code, run reviews, understand architectural consequences and can still take a problem from analysis to a working solution. Our dominant tech stack relies on: https://jobeax.com/link/JSd7UYCSg572jJDY, TypeScript, React, Vue, PostgreSQL, Docker, Kubernetes
Advanced JIRA practice — backlog, boards, dashboards, reporting; you lead the team in it, not just know the tool
AI-native engineer: AI tools are your daily workshop (code assistants, agents, data and document analysis), you have rolled them out to a team and can show what changed
Maintaining and modernising long-lived legacy systems without interrupting the business
Practical security: DevSecOps, vulnerabilities and access, backup / DR, incident response
Modern delivery cycle: CI/CD, cloud (AWS / GCP), Kubernetes, Docker, observability
Modern leadership: servant leadership, OKR, Kanban / Scrum without dogma, management by metrics, high-performance culture
Fluent at the technology–business interface; Polish and English at working level

Optional

Logistics domain (TMS / WMS), ERP and e-commerce integrations; experience transforming an IT team or department; FinOps — cloud and licence cost awareness.

What we offer

A real mandate and a single point of accountability, with a short decision path
Direct work with the Head of Innovation and visibility at board level
A modern system of work based on metrics and AI
A transformation with real business stakes: logistics and e-commerce, systems the whole company runs on daily
A written 30-day goal agreed with you before the offer — and regular reviews on impact, in the open

Benefits

sharing the costs of sports activities
private medical care
life insurance
remote work opportunities
integration events
employee referral program
charity initiatives

YOUR FIRST 30 DAYS

We align on your first 30-day goal together — with you and the team — based on the current focus areas, before the offer. Both sides sign the same sentence. Then, in regular reviews: DORA metrics measured and improving sprint over sprint; every incident closed with an RCA and a removed cause; AI-assisted practices adopted with a measured effect on lead time; cost per delivered order trending down.

HOW WE WORK

A maturing, deliberately built system of work: strict Definition of Ready / Definition of Done, management by metrics (DORA, SPACE), AI-assisted triage of support requests, a portal for internal customers. Our north star is the value of delivered work confirmed by the business. No methodological dogma — methods serve delivery.

HOW WE WORK TOGETHER

A team that agrees on “why” before deciding “how”. You join a team that questions its own assumptions before it commits, asks customers and clients the questions that move things forward, and uses new technologies to see what it cannot see alone. Every task opens with for whom and what should change. Ideas are tested against a KPI together, kept when they work and let go when they do not — without blame. What you build here is a track record of proven impact, and it is yours.

THE RECRUITMENT PROCESS

Step 1 — A conversation, not a CV screen: Thirty minutes about what you are best at and one thing you proved. No title matching.
Step 2 — Working session: Two hours with the team on a real zadbano. case. We watch which questions they ask and how they align on the why.
Step 3 — The 30-day goal: We write the first-30-days expectation together with the candidate before the offer — both sides sign the same sentence.
Step 4 — Review, then regular: Day 30: did the result land? Then regular reviews on impact, in the open decision log like everyone else.

Zadbano

Zadbano is a Polish logistics company in a real transformation towards a technology-platform model. Technology is where we build our operating model and our business advantage. Seven engineers today. This role owns the people, the organisation of work and the quality of delivery — player-coach, side by side with the Head of Innovation who sets direction. It is for someone who wants real influence and to see the effect of their work in how the company runs, without escaping engineering into pure management.

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Tech Lead Manager — Platform, Delivery & Reliability

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