Technical Customer Support Representative with Swedish… - Jobeax
Opis oferty
Technical Customer Support Representative with Swedish and English w Poznań, Polska
CONECTYS POLAND sp. z o.o.
ZdalniePraca z dowolnego miejsca
KontraktUmowa czasowa lub freelancing
Poznań, Polska
Your responsibilities
You will provide best-in-class customer service and problem resolution to customer queries
You will resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
You will initiate, manage, answer, and solve customers’ queries
You will professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact
You will assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms
Our requirements
A C1 level of Swedish, both written & spoken
A B2 level of English, both written & spoken
Proficiency with Microsoft Office applications, especially in Excel
Standard Operating system understanding and Office tools knowledge
Web-based applications and database operating acquaintance and skills
Technical understanding
What we offer
Competitive salary package & meal vouchers
Social Fund (Christmas Bonus, Holiday Allowance, etc.)
Employee Recognition
The opportunity to work in a multicultural environment