For our Client, we are currently looking for a Technical Manager to join a growing technology services organization located in the Tricity area. The role requires 4 days per week from the office and offers the opportunity to lead a team of technical experts delivering complex network and telecommunications projects for external clients.
As a Technical Manager, you will be responsible for the successful delivery of IT services, ensuring high quality, profitability, and efficient resource utilization while supporting the organization's business objectives.
Responsibilities
Lead and manage a team 10+ technical experts delivering technical projects and services for external clients.
Oversee the end-to-end delivery of technical projects, ensuring alignment with scope, budget, timeline, and quality expectations.
Manage a portfolio of concurrent projects and services, including prioritization, resource planning, and workload balancing.
Ensure the availability of skills and resources required to deliver projects on time and within budget.
Monitor project performance, team utilization, service quality, and overall profitability.
Identify and mitigate project risks, dependencies, and delivery challenges.
Drive continuous improvement of delivery processes, methodologies, and operational standards.
Build and develop team capabilities through coaching, knowledge sharing, recruitment, and succession planning.
Manage relationships with external vendors, partners, and subcontractors involved in service delivery.
Prepare and present management reports related to project delivery, resource utilization, quality metrics, and business performance.
Requirements
University degree in technical related field.
Min. 3-5 years of leadership experience managing technical teams.
Proven experience leading teams delivering services and projects for external customers.
Experience managing teams of approximately 10+ technical specialists.
Strong background in project, service delivery, or operations management.
Experience managing multiple parallel projects and service engagements.
Solid understanding of project planning, resource allocation, budgeting, quality management, and risk management.
Strong technical knowledge, preferably within networking, telecommunications, or infrastructure environments.
Excellent stakeholder management and client-facing communication skills.
Ability to balance technical, operational, and business priorities.
Strong analytical and decision-making capabilities.
Fluent English language skills.
Driving license (Category B).
Willingness to work in a hybrid model (4 days per week from the office).
Availability for occasional business travel.
Our Client Offers
Opportunity to lead a highly skilled technical team within a growing and innovative organization.
Significant impact on service delivery strategy, operational excellence, and business growth.
Exposure to complex technology projects and cooperation with international clients.
Attractive compensation package and benefits including company car.
Stable employment and long-term career prospects.
Hybrid working model: 4 days per week from the office, 1 day remote.
Modern office located in the Tricity area.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
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