For our Client, we are currently looking for a Technical Manager to join a growing technology services organization located in the Tricity area. The role requires 4 days per week from the office and offers the opportunity to lead a team of technical experts delivering complex network and telecommunications projects for external clients.
As a Technical Manager, you will be responsible for the successful delivery of IT services, ensuring high quality, profitability, and efficient resource utilization while supporting the organization's business objectives.
Responsibilities
- Lead and manage a team 10+ technical experts delivering technical projects and services for external clients.
- Oversee the end-to-end delivery of technical projects, ensuring alignment with scope, budget, timeline, and quality expectations.
- Manage a portfolio of concurrent projects and services, including prioritization, resource planning, and workload balancing.
- Ensure the availability of skills and resources required to deliver projects on time and within budget.
- Monitor project performance, team utilization, service quality, and overall profitability.
- Identify and mitigate project risks, dependencies, and delivery challenges.
- Drive continuous improvement of delivery processes, methodologies, and operational standards.
- Build and develop team capabilities through coaching, knowledge sharing, recruitment, and succession planning.
- Manage relationships with external vendors, partners, and subcontractors involved in service delivery.
- Prepare and present management reports related to project delivery, resource utilization, quality metrics, and business performance.
Requirements
- University degree in technical related field.
- Min. 3-5 years of leadership experience managing technical teams.
- Proven experience leading teams delivering services and projects for external customers.
- Experience managing teams of approximately 10+ technical specialists.
- Strong background in project, service delivery, or operations management.
- Experience managing multiple parallel projects and service engagements.
- Solid understanding of project planning, resource allocation, budgeting, quality management, and risk management.
- Strong technical knowledge, preferably within networking, telecommunications, or infrastructure environments.
- Excellent stakeholder management and client-facing communication skills.
- Ability to balance technical, operational, and business priorities.
- Strong analytical and decision-making capabilities.
- Fluent English language skills.
- Driving license (Category B).
- Willingness to work in a hybrid model (4 days per week from the office).
- Availability for occasional business travel.
Our Client Offers
- Opportunity to lead a highly skilled technical team within a growing and innovative organization.
- Significant impact on service delivery strategy, operational excellence, and business growth.
- Exposure to complex technology projects and cooperation with international clients.
- Attractive compensation package and benefits including company car.
- Stable employment and long-term career prospects.
- Hybrid working model: 4 days per week from the office, 1 day remote.
- Modern office located in the Tricity area.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.