Technical Support Agent with German (m/f/d) Miejsce pracy: Kraków Twój zakres obowiązków - Wsparcie klienta za pośrednictwem różnych kanałów (telefon, chat, email) - Analizowanie i rozwiązywanie zapytań klientów - Udostępnianie informacji dotyczących zgłoszeń administracyjnych i technicznych (produkty, faktury itp.) - Wprowadzanie ...
... collaborate with more advanced support lines to secure efficient and timely problem resolution. Your responsibilities, Handle incoming requests from users in German regarding login issues, application access problems and other basic IT incidents., Provide troubleshooting support via phone, chat and e‑mail following established ...
... collaborate with more advanced support lines to secure efficient and timely problem resolution. Your responsibilities, Handle incoming requests from users in German regarding login issues, application access problems and other basic IT incidents., Provide troubleshooting support via phone, chat and e‑mail following established ...
IT Support Agent (with German) Miejsce pracy: Kraków Technologies we use Operating system - Windows About the project You will serve as the first point of contact for users experiencing technical issues, providing support via phone, chat and e‑mail. You will diagnose and resolve basic IT incidents, guide users through solutions ...
Your responsibilities - Provide hardware/software/network problem diagnosis/resolution via telephone for customers’ end users - Route problems to internal support group - Coordinate and manage relationships with vendors and work closely with support staff to obtain - technical knowledge - Administer and provide User Access ...
... of products and platforms; - Resolving queries and disputes; - Providing clients with technical support. Our requirements - Experience in customer service or support for German-speaking clients - Fluency in English and German (written and spoken) - Advanced knowledge of MS Excel - Strong analytical skills with high attention ...
... to knowledge sharing and continuous service improvement., Build high customer satisfaction through professional communication and problem resolution. Fluent German and good English communication skills., Experience in IT service desk, technical support, or service centre environments., Ability to resolve complex incidents ...
... (depending on sales) Requirements: - fluent in German language - strong negotiation skills and ability to close deals - well-developed interpersonal skills, technical writing, and verbal communication skills - enthusiastic, dynamic and self-motivated with strong sales skills - customer support oriented We offer: - really ...
Expected, Windows Server Operating system, Windows About the project, Your role, You will serve as the first point of contact for users experiencing technical issues, providing support via phone, chat and e-mail. You will diagnose and resolve basic IT incidents, guide users through solutions and ensure their continuous ...
IT Support Agent with Spanish Miejsce pracy: Opole Technologies we use Expected - Windows Server Operating system - Windows About the project Your role You will serve as the first point of contact for users experiencing technical issues, providing support via phone, chat and e-mail. You will diagnose and resolve basic IT ...