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Opis oferty

Training Operations Manager (afternoon working hours) w Warszawa, Polska

Antal SSC/BPO

  • KontraktUmowa czasowa lub freelancing

Warszawa, Polska

Your responsibilities

  • Lead, develop, and support a team responsible for training operations and administration.
  • Oversee the planning, implementation, and monitoring of training programs.
  • Ensure training processes comply with applicable quality standards and regulatory requirements.
  • Collaborate closely with Quality, Regulatory Affairs, Operations, HR, and Compliance teams.
  • Drive the development and continuous improvement of training processes, procedures, and tools.
  • Monitor data accuracy and process effectiveness within LMS platforms.
  • Present training performance metrics (KPIs) and process improvement recommendations to management.
  • Support internal and external audits by preparing training-related documentation and records.
  • Participate in continuous improvement initiatives focused on quality and operational excellence.
  • Contribute to training needs analyses and competency development frameworks.

Our requirements

  • Minimum 5 years of experience in training, quality, compliance, operations, or learning management.
  • Proven experience managing teams, including geographically dispersed teams.
  • Practical knowledge of Learning Management Systems (LMS) and training administration processes.
  • Experience working within a regulated environment (e.g., Medical Devices, Pharmaceutical, Life Sciences, or Manufacturing).
  • Strong understanding of quality systems and regulatory requirements.
  • Knowledge of GMP principles and ISO standards will be considered a strong advantage.
  • Fluent English skills (minimum C1 level).
  • Excellent organizational, communication, and analytical skills.
  • Advanced proficiency in MS Excel and the Microsoft Office Suite.

What we offer

  • Opportunity to join an international organization with high-quality standards.
  • Real impact on the development and optimization of training and organizational processes.
  • Collaboration with global teams of subject matter experts.
  • Stable employment and a comprehensive benefits package.
  • Hybrid working model.
  • Professional development opportunities within an international structure.

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