Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

For our Client, we are looking for an experienced professional to join their dynamic and continuously growing organization as a Transformation & Process Excellence Lead. In this role, you will play a key part in driving business transformation, operational excellence, and continuous improvement across the GBS organization.

Transformation & Process Excellence Lead (m/f)

Transformation & Process Excellence Lead (m/f)

Work place: Warszawa

Ref. no 58/8/2026/KŻ/13847/5178

Requirements

5+ years of experience in Finance, Accounting, Quality Assurance or Process Excellence, preferably within a global SSC/GBS environment,
solid understanding of Finance processes, particularly General Ledger (GL/R2R),
proven experience in process improvement, productivity initiatives and/or transformation projects,
strong stakeholder management and communication skills, with the ability to work effectively across different levels of the organization,
experience in managing productivity or savings initiatives and reporting measurable results to senior management,
strong analytical and problem-solving skills, with the ability to turn data into actionable insights,
good working knowledge of SAP and MS Office/Excel,
experience with Lean, Six Sigma or other process improvement methodologies is an advantage,
fluent English, both written and spoken (at least B2 level).

Responsibilities

monitor and improve the quality and efficiency of GBS processes,
identify root causes of issues and drive corrective and preventive actions,
lead process improvement and transformation initiatives across GBS,
identify and track productivity and cost-saving opportunities, including FTE savings,
manage the GBS productivity pipeline and measure the impact of improvement initiatives,
work closely with FP&A to validate savings and financial benefits,
define and monitor key KPIs and quality metrics and report results to senior management,
partner with Finance, Operations, IT and other teams to implement process improvements and automation,
support teams in adopting best practices and continuous improvement standards,
monitor the sustainability of implemented improvements and ensure expected benefits are delivered,
identify risks and proactively address potential issues affecting productivity and performance,
promote a data-driven culture and continuous improvement mindset across GBS.

We offer

flexible working hours and a hybrid work model (2 days per week in the office),
one additional company day off (December 31st),
professional development opportunities: on-site training, LinkedIn learning, language courses, and educational assistance program,
comprehensive benefits package: Multisport options, Cafeteria Plan,
financial benefits such as referral bonuses and seniority rewards,
health and wellness benefits: medical care (including dental plan), Group life insurance,
inclusive workplace culture promoting diversity, equity, and inclusion,
access to legal, financial, and psychological support services,
modern office space in central Warsaw.

Transformation & Process Excellence Lead (m/f)

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