... platforms. Apply now! ,[Manage and resolve customer inquiries via phone and email., Troubleshoot issues and provide accurate, timely solutions., Build and maintain strong relationships with customers., Collaborate with internal teams to ensure efficient case resolution., Maintain clear and accurate records of customer interactions., ...
... opportunities. YOUR TASKS - Manage and resolve customer inquiries via phone and email. - Troubleshoot issues and provide accurate, timely solutions. - Build and maintain strong relationships with customers. - Collaborate with internal teams to ensure efficient case resolution. - Maintain clear and accurate records of customer ...
... opportunities. Your tasks - Manage and resolve customer inquiries via phone and email. - Troubleshoot issues and provide accurate, timely solutions. - Build and maintain strong relationships with customers. - Collaborate with internal teams to ensure efficient case resolution. - Maintain clear and accurate records of customer ...
Athens, Greece (Remote work available within Greece). Join a global customer service leader and live your Mediterranean dream in Greece. Option to work remotely from anywhere within Greece. Whether you're seeking a fresh start, international experience, or a new adventure this is your chance to live and work in beautiful ...
Athens, Greece (Remote work available within Greece). Join a global customer service leader and live your Mediterranean dream in Greece. Option to work remotely from anywhere within Greece. Whether you're seeking a fresh start, international experience, or a new adventure this is your chance to live and work in beautiful ...
... brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. YOUR RESPONSIBILITIES: - Respond to and resolve a wide variety of consumer queries by phone calls and e-mails; - taking control ...
... systems that support sustainable customer growth. Working closely with senior leadership, you will combine strategic direction with direct involvement in key customer relationships. You will lead and develop an expanding Customer Success team while establishing scalable playbooks across onboarding, adoption, renewal, and ...
... technical and connectivity matters. Based on your strengths, technical aptitude, and career interests, you may further develop expertise aligned with one of these support areas over time. Responsibilities - Primary phone-based customer support - handle inbound calls, resolve issues in real time, and deliver a high-quality client ...
... between CRM and business-critical core systems (including Azure Logic Apps, Service Bus, REST/OData APIs, and optional SAP enterprise connectivity). Implement Customer Data Platform (CDP) concepts using Microsoft Customer Insights to build unified customer profiles, segmentations, and actionable intelligence. Manage end-to-end ...
... managing contracts and supporting administrative processes for healthcare professionals and stakeholders - without client visits or sales responsibilities. Customer Service Specialist with Dutch | Enterprise Managed Services Your future role: - Provide support for HCP/HCO onboarding, activity requests, contracting, travel, ...
... managing contracts and supporting administrative processes for healthcare professionals and stakeholders - without client visits or sales responsibilities. Customer Service Specialist with German | Enterprise Managed Services Your future role: - Provide support for HCP/HCO onboarding, activity requests, contracting, travel, ...
Currently, we are looking for a Support Specialist to join our team in providing end-user support to EPAM's clients. We support more than 20 clients across Europe and the globe, representing Fintech, e-commerce, Retail, Travel, Technology, and other industries. Our team acts as a single point of contact for user requests ...
... Working Hours: 8-hour shift pattern between 10:00 to 18:00, Monday to Friday. Key Responsibilities: - Technical Support: Respond to and resolve IT-related queries raised by customers using our applications via phone, email, or case comments. - Documentation: Concisely and accurately document support request information, paying ...
... jest coraz lepsze przekładanie tego na retencję, LTV i NRR – nie tylko poprzez lepszą obsługę, ale przede wszystkim poprzez dobrze zaprojektowane, cyfrowe customer journey. Szukamy osoby, która ma udokumentowane sukcesy w digital customer success i potrafi używać danych oraz AI (AI-First Mindset) do dowożenia konkretnego ...
... hands-on projects . - Exposure to different customers , industries and business challenges . - The opportunity to influence how we build and deliver our Data & AI solutions . - Opportunities for professional development (participation in training, conferences, mentoring, shadowing are just some of the tools that support ...
... skilled Senior AI/ML Solution Engineer with expertise in AI Agentic Security Testing to join our client's security team and support key R&D activities. This project aims to enhance software security testing across the client's product ecosystem, ensuring the highest standards of protection for customer data. The Senior AI/ML ...
... of large language models (LLMs) across a wide variety of enterprise use cases. This role is ideal for those with a deep understanding of language, context, and AI interaction dynamics who want to shape how AI agents respond, create, and support users. You’ll collaborate with Trainers, Integrators, and Product teams to optimize ...
... productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses ...
... and PostgreSQL. Write and troubleshoot complex SQL queries, including SELECT and UPDATE statements. Develop and maintain scripts using Bash and/or Python to support troubleshooting, monitoring, and operational activities. Work with Kubernetes-based environments and support containerized applications. Collaborate with development, ...
... and working with modern infrastructure technologies. Change & Release Support Participate in deployment, patching, disaster recovery exercises, and platform maintenance. Review operational readiness of changes and highlight potential support risks. Service support & incident management Monitor and support production services, ...