Support Specialist Miejsce pracy: Kraków Twój zakres obowiązków - Zapewnianie wsparcia technicznego dla klientów i partnerów biznesowych (telefon, e-mail, chat). - Pomoc w konfiguracji systemów Smart Home (np. inteligentne oświetlenie, ogrzewanie, alarmy). - Diagnozowanie i rozwiązywanie problemów technicznych związanych ...
... wider company. - Experience managing a major incident through to a post-mortem and RCA. - Familiarity with ticketing systems like Jira, JSM, or Zendesk, and with ITSM and reporting/BI solutions. Nice-to-haves: - 1-2 years in payments, or a strong B2B/SaaS background as a substitute. You may not like it here - Support here ...
... entire support operation, giving the team and leadership clear visibility into performance Partner with account management on growth planning , identifying opportunities to expand services within existing accounts Drive continuous improvement , challenging the status quo and bringing structure where it's needed without killing ...
Altoros - a leading IT services provider is looking for a Unity Support Engineer. !Part-time position. Responsibilities: - Regularly review Unity SDK release notes on a monthly basis and: - Identify and flag breaking changes that may impact integration with Django - Assess the impact of each release on the existing API ...
... your skills make a difference. At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe. Join Us as an OT Network Support Specialist! Are you an experienced network professional with expertise in IT and OT infrastructure? We are looking for a Network Support Specialist to join ...
... — doświadczonego dostawcy rozwiązań IT ukierunkowanych na cyfrową transformację przedsiębiorstw i instytucji, specjalizującego się w dedykowanych platformach do obsługi klienta, narzędziach contact center oraz systemach workflow — poszukujemy Application Support Engineer do pracy przy jednym z realizowanych projektów.
... customers or our remote monitoring and analyze and solve issues via remote access or by escalating them to the product companies' Tech Centers. - Document all activities in the ticketing system - Operate contract specific phone support lines - Set up and maintain IT infrastructure in the hub for testing and training. - Support ...
... recovery exercises, and platform maintenance. Review operational readiness of changes and highlight potential support risks. Service support & incident management Monitor and support production services, responding to incidents and service requests within agreed SLAs. Perform initial troubleshooting by reviewing logs, monitoring ...
... recovery exercises, and platform maintenance. Review operational readiness of changes and highlight potential support risks. Service support & incident management Monitor and support production services, responding to incidents and service requests within agreed SLAs. Perform initial troubleshooting by reviewing logs, monitoring ...
... Professionals to wyspecjalizowana agencja rekrutacyjna i firma outsourcingowa o silnym profilu technologicznym., , Od ponad 10 lat wspieramy firmy w budowie zespołów IT, AI, Cybersecurity, SAP oraz w rekrutacjach dla finansów, inżynierii i marketingu., , Zrealizowaliśmy ponad 1000 skutecznych procesów rekrutacyjnych dla korporacji, ...
... and PostgreSQL. Write and troubleshoot complex SQL queries, including SELECT and UPDATE statements. Develop and maintain scripts using Bash and/or Python to support troubleshooting, monitoring, and operational activities. Work with Kubernetes-based environments and support containerized applications. Collaborate with development, ...
... specjalizującej się w projektowaniu, wdrażaniu i utrzymaniu nowoczesnych rozwiązań infrastrukturalnych oraz chmurowych, poszukujemy osoby na stanowisko: Network Support Administrator (L2). Jeżeli posiadasz doświadczenie w administracji sieciami komputerowymi i chcesz rozwijać swoje kompetencje w środowiskach on-premises, hybrydowych ...
... you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment. This Position reports to: Technical Support Manager In this role you will lead and shape a global Contact Center organization at the heart of our customer journey. Our Contact ...
W Pareto Publishing zajmujemy się tworzeniem rozwiązań IT w zakresie e-mail marketingu. A teraz jeszcze budujemy coś nowego : content team skoncentrowany na rynku Investor Relations w Stanach Zjednoczonych dla dedykowanych kampanii mailingowych. Szukamy kogoś, kto pomoże nam w tym zakresie i dodatkowo wesprze naszego CEO ...
... analizie biznesowej i systemowej dla złożonych systemów IT., W codziennej pracy wykorzystujesz notacje UML, BPMN., Znasz procesy biznesowe i specyfikę rozwiązań IT w bankowości (atutem będzie doświadczenie z systemami ECM)., Posiadasz wiedzę o architekturze systemów IT, projektowaniu integracji i cyklu wdrożenia zmian., Wyróżniają ...
Derivatives Support Analyst Derivatives Support Analyst THE WORK: - Manage Collateral Processes – Oversee the end-to-end collateral management process, ensuring accuracy, compliance, and timely execution across all relevant accounts. - Report on OTC Positions – Prepare and deliver reports on all OTC derivative positions, ...
... End-User Computing, Systems, Networks, and Information Security, to ensure seamless service delivery. - Work closely with customer-facing teams and stakeholders to support business-critical applications and services. - Collaborate with the Global Service Desk, regional support teams, and the wider global IT organization to resolve ...
... WE OFFER? - Employment contract, with the role offered as a temporary position until December 2027 aligned with the project duration. The cooperation begins with a 4-month employment contract, followed by an extension until December 2027 upon successful completion of the initial period. - Individual support of a People ...
... WE OFFER? - Employment contract, with the role offered as a temporary position until December 2027 aligned with the project duration. The cooperation begins with a 4-month employment contract, followed by an extension until December 2027 upon successful completion of the initial period. - Individual support of a People ...