... communication with external clients Ability to translate project goals and client requirements to the project team Minimum 5 years of experience in project management - Knowledge of project management support tools is welcome, e.g. MS Project, Jira or similar Very good knowledge of English (both spoken and written) Very ...
... improvement and data quality. - Manage project access, file permissions, and dashboards. Oversee billing for development services and ensure efficient documentation management to support transparency and effective knowledge sharing. - Analyze business results, support human resources processes, and contribute to effective workforce ...
... capabilities are embedded into all Digital Consumer Engagement products. 7. Platform Governance: Lead implementation of global standards for: - Consent - Cookie Management - Data Retention - Preference Management 8. Technical Architecture: Partner with Enterprise Architecture to integrate consent into: - CDP - Marketing Cloud ...
... environments using JIRA and HPQC Support end-to-end (E2E) order flow analysis Requirements: Hands-on experience with Oracle OSM in a telecommunications environment Knowledge of RODOD and fulfillment processes Practical experience with COM/SOM and OSM + UIM integration Understanding of ITSM processes Good command of English We offer: ...
... implementation and optimization of core ITSM modules, including Incident Management, Problem Management, and Change ManagementExtend leadership to Request Management, Knowledge Management, Service Catalog, CMDB & Asset Management, and Major Incident ManagementDrive ITIL-aligned process improvements and service management best practicesCollaborate ...
... environments using JIRA and HPQC Support end-to-end (E2E) order flow analysis Requirements: Hands-on experience with Oracle OSM in a telecommunications environment Knowledge of RODOD and fulfillment processes Practical experience with COM/SOM and OSM + UIM integration Understanding of ITSM processes Good command of English We offer: ...
Our client, with 15 years of market presence, is a leader in providing innovative IT solutions focused on knowledge management and customer experience optimization. Its flagship product, the integrated Customer Experience tool - KMS Lighthouse, enables effective communication with customers and improves service quality ...
... producentów platform CCaaS. Doświadczenie w firmach konsultingowych lub przy realizacji projektów wdrożeniowych dla klientów korporacyjnych. Znajomość rozwiązań Conversational AI, Agent Assist oraz Knowledge Management. Doświadczenie z rozwiązaniami Workforce Management oraz Quality Management. Znajomość języka arabskiego.
Our client, with 15 years of market presence, is a leader in providing innovative IT solutions focused on knowledge management and customer experience optimization. Its flagship product, the integrated Customer Experience tool - KMS Lighthouse, enables effective communication with customers and improves service quality ...
... SLA-driven service delivery. Ability to write and execute basic SQL queries for troubleshooting and data validation. Practical experience with Jira Service Management and Confluence, or comparable ITSM and knowledge-management platforms. Experience in the automotive, connected-vehicle, telematics, or mobility domain. Understanding ...
... and access to NAIS benefit platform. - Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings. ...
Our client, with 15 years of market presence, is a leader in providing innovative IT solutions focused on knowledge management and customer experience optimization. Its flagship product, the integrated Customer Experience tool - KMS Lighthouse, enables effective communication with customers and improves service quality ...
... usług wykorzystywanych przez użytkowników w środowisku globalnym. Projekt koncentruje się na wdrażaniu oraz rozwoju rozwiązań z obszaru Identity & Access Management, obejmujących integrację aplikacji, konfigurację mechanizmów uwierzytelniania oraz zapewnienie bezpiecznej komunikacji pomiędzy systemami. Zakres współpracy ...
... implementation and optimization of core ITSM modules, including Incident Management, Problem Management, and Change ManagementExtend leadership to Request Management, Knowledge Management, Service Catalog, CMDB & Asset Management, and Major Incident ManagementDrive ITIL-aligned process improvements and service management best practicesCollaborate ...
... improvement and data quality. Manage project access, file permissions, and dashboards. Oversee billing for development services and ensure efficient documentation management to support transparency and effective knowledge sharing. Analyze business results, support human resources processes, and contribute to effective workforce ...
... understanding of Agile, DevOps, Platform Engineering, and Service Management frameworks. - Experience leading platform modernization and transformation initiatives. - Knowledge of cloud architecture, integrations, automation, and governance frameworks. - Strong communication, stakeholder management, and leadership capabilities. - ...
... Coaches junior engineers and other team members to support their professional development. • Enables smooth onboarding for newcomers and is accountable for knowledge management • Shares knowledge and expertise to help build technical capabilities within the team. • Provides technical guidance and support to other team members ...
... Strongexpertisein MDM governance and operating model design, including organizational change and stakeholder enablement, - Deep understanding of master data lifecycle management, data modeling, validationrulesand data quality management, - Hands‑onexperience with at least one leading MDM platform (https://jobeax.com/link/v3LmyM71LhL0bLbk ...
... mobile applications Proficiency in API testing tools such as Postman and Swagger Experience with SQL databases and executing queries Familiarity with defect management tools like JIRA and test management tools like Xray Solid knowledge of common test design techniques and software development lifecycle Excellent communication ...
... governance frameworks and operating models • Strong knowledge of: o Jira Cloud Administration o Workflow Design and Optimization o Permission and Security Management o Jira Automation o Atlassian Administration o Dashboard and Reporting Configuration o User and Access Management o REST API fundamentals and platform integrations ...