... resolution of customer issues. - Act as the primary coordination point between customers, service technicians, subcontractors, and internal stakeholders. - Support service teams operating across multiple service locations, including newly established service units in Warsaw. - Monitor service performance, response times, and workload ...
... Customer Support), spearhead the pilot maintenance of ERTMS solutions, and much more. We’ll look to you for: Leadership in the deployment and maintenance of ERTMS ETCS and onboard solutions, with a particular focus on ERTMS in Poland, Pilot ERTMS maintenance initiatives, ensuring high standards of service and reliability, ...
Twój zakres obowiązków: Monitorowanie pracy systemów i reagowanie na pojawiające się alerty. Pierwszy Punkt Kontaktu (SPOC): Przyjmowanie, rejestrowanie i klasyfikowanie zgłoszeń (incydenty, wnioski) przez telefon, e-mail i system ITSM. Realizacja bieżących procedur operacyjnych zgodnie z obowiązującymi instrukcjami.
... deadline-oriented environment. - Ability to communicate effectively with both verbal and written skills. - Technical proficiency in internal and/or web-based systems a plus. What we offer: - To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their ...
... innowacyjność, technologię i bezpieczeństwo. Tworzymy unikalne systemy, produkty oraz aplikacje mobilne. W związku z rozwojem obszaru usług IT poszukujemy doświadczonego Service Delivery Managera (SDM), który będzie odpowiedzialny za zapewnienie wysokiej jakości usług IT, budowanie relacji z klientami i dostawcami oraz koordynację działań ...
... looking for a Field Service Engineer* based in Southern or Central Poland, preferably in the area of Katowice, Kraków, Wrocław, Łódź, or Warsaw. As part of our Service Team, you will be responsible for the installation, maintenance, troubleshooting, and optimization of our advanced sorting systems, ensuring maximum uptime ...
... complex solutions using Salesforce configuration, Screen Flows, record-triggered and scheduled Flows, Apex, batch processing and LWCConfigure Salesforce Field Service scheduling policies, work rules and service objectivesSet up territories, resources and optimization processesDevelop technician mobile processesReview code ...
... systems - Experience with solar inverters and utility-scale PV plants is strongly preferred - Knowledge of electrical safety, LV/MV systems, communication systems, monitoring platforms and site commissioning procedures - Ability to read electrical diagrams, technical manuals, commissioning protocols and service documentation ...
... of English -knowledge of French, Italian, or German will be an additional advantage, but it is not a mandatory requirement -previous experience in Customer Service or related areas -experience with ERP Systems preferably SAP -excellent communication skills -strong attention to detail with excellent organizational skills ...
... teams, including End-User Computing, Systems, Networks, and Information Security, to ensure seamless service delivery. - Work closely with customer-facing teams and stakeholders to support business-critical applications and services. - Collaborate with the Global Service Desk, regional support teams, and the wider global ...
NES Fircroft is recruiting on behalf of a leading wind turbine installation and service provider for an experienced Project Manager to successfully deliver projects across Europe. We are looking for someone who enjoys taking ownership, working with international teams, and maintaining a strong focus on safety, quality, ...
... - Keep high customer satisfaction by meeting service targets (SLA) - Handle incoming customer inquiries and resolve issues step by step - Check and validate service agreements and requests - Manage orders and returns using SAP system (training provided) - Work closely with internal teams and external vendors to support ...
... RDT ERP to design and govern scalable ERP solutions within a multi-product Roche Digital Technology environment. You will bridge architecture with end-to-end service delivery, ensuring performance, stability, and vendor SLA compliance in a hybrid work setting. You will lead architecture governance and ITSM-aligned operations, ...
ABB zoekt een Application Service Manager om de volledige lifecycle van bedrijfsapplicaties te ondersteunen, van onboarding tot operationele support en continue verbetering. Je leidt migraties, systeemintegraties en verandertrajecten in samenwerking met IT, bedrijfs- en leveranciersteams. De rol vereist sterk stakeholders-management, ...
... queries, dashboards, scheduled tasks and searches, apps & add-ons and others related. Preferably experience working with Splunk ITSI product – working with services, entities, KPIs, episodes and other ITSI features Scripting knowledge with Python, Bash, PowerShell and/or others. Ability to work across teams to deliver ...
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website. About TMF Group TMF Group is ...
... budgets, resources, and quality standards. Your profile - 10+ years of experience leading creative agencies, learning design functions, or global learning teams. - Strong background in learning design, creative services, marketing, branding, or digital education. - Experience with AI-powered learning solutions and emerging ...
... Product Manager to define and execute the global service portfolio strategy. You will drive recurring revenue and customer satisfaction by developing innovative service offerings and digital solutions across the product lifecycle. You will collaborate with Engineering, Operations, Sales, Marketing, and regional teams to launch ...
... within PolandChance to work abroad for up to 60 days annuallyBusiness-driven relocation opportunitiesWe provide growth opportunities:Career development programsThought leadership, mentoring, soft skills and well-being programsCertification (Anthropic, Gemini, GCP, Azure, AWS)English classesWe cover it all:Stable payParticipation ...
... within PolandChance to work abroad for up to 60 days annuallyBusiness-driven relocation opportunitiesWe provide growth opportunities:Career development programsThought leadership, mentoring, soft skills and well-being programsCertification (Anthropic, Gemini, GCP, Azure, AWS)English classesWe cover it all:Stable payParticipation ...