Customer Experience Associate (German) Kraków The final offer will be determined based on the candidate's experience and competencies So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and ...
Customer Experience Associate (Italian) Kraków Job Description Minimum compensation: starting from 8 000 PLN. The final offer will be determined based on the candidate's experience and competencies So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions ...
Customer Experience Associate (French) Kraków Minimum compensation: starting from 8 000 PLN. The final offer will be determined based on the candidate's experience and competencies So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars ...
Customer Experience Associate (German) Kraków Minimum compensation: starting from 8 000 PLN. The final offer will be determined based on the candidate's experience and competencies So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars ...
... deliver the best outcomes for customers - Ensure first -time resolution wherever possible, and take full ownership of each interaction and query for the best customer outcomes - Champion customer experience and advocate for process improvements - Contribute to training materials and process documentation What you'll need ...
Customer Experience Quality Assurance Analyst Customer Experience Quality Assurance Analyst Kraków Minimum compensation: starting from 8,900 PLN. The final offer will be determined based on the candidate's experience and competencies. About IG Group IG is a FTSE 100 fintech operating across five continents, serving ...
... business outcomes. - Use customer insights and performance data to continuously improve the Customer Success operating model. Requirements - Proven leadership experience in B2B SaaS Customer Success, including direct people-management responsibility. - Demonstrated experience owning retention and expansion metrics and coaching ...
... Support & Quality Advisor (with Spanish), you will combine customer-facing responsibilities with quality monitoring activities. You will support Spanish-speaking customers across multiple communication channels, resolve complex inquiries, and ensure a positive customer experience. Additionally, you will review customer interactions, ...
YOUR PROFILE - Advanced level of English and German, with excellent written and verbal communication, listening, and comprehension skills. - Min. 1 year of experience in international contact centre. - Strong communication and customer service skills. - Motivation to grow in an international contact center environment. - ...
... YOUR PROFILE - Advanced level of English and German, with excellent written and verbal communication, listening, and comprehension skills. - Min. 1 year of experience in international contact centre. - Strong communication and customer service skills. - Motivation to grow in an international contact center environment. - ...
... Office tools. - Proven problem-solving abilities, with the capacity to work independently, prioritize tasks, and make sound decisions. - Strong commitment to customer experience, with a demonstrated ability to build lasting relationships and adapt to change. - Bachelor’s degree or a student status. What You'll love about ...
Your responsibilities, Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels., Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes ...
Junior Customer Service Representative with Dutch Junior Customer Service Representative with Dutch ABOUT THE ROLE You will work in a customer service team, helping customers solve their issues and making sure they have a positive experience. This is an entry-level role, so you will learn on the job and build valuable skills ...
... Several years of hands-on experience with Microsoft Dynamics 365 Sales, Customer Service, and Microsoft Power Platform in enterprise environments. Proven experience in implementing, customizing, operating, and evolving Dynamics 365 Customer Engagement solutions. Strong expertise in Microsoft Dataverse, Model-Driven Apps, ...
... aptitude, and career interests, you may further develop expertise aligned with one of these support areas over time. Responsibilities - Primary phone-based customer support - handle inbound calls, resolve issues in real time, and deliver a high-quality client experience - Troubleshoot and resolve common technical issues ...
... Ability to analyze and resolve HCP/HCO engagement issues using research and process steps,  - Excellent professional communication skills, and strong customer service skills with ability to deliver high-quality support,  - Experience with contract templates and handling redline requests,  - Proficiency in ...
... authorizations, - Ability to analyze and resolve HCP/HCO engagement issues using research and process steps, - Excellent professional communication skills, and strong customer service skills with ability to deliver high-quality support, - Experience with contract templates and handling redline requests, - Proficiency in Excel, HCP ...
... authorizations, - Ability to analyze and resolve HCP/HCO engagement issues using research and process steps, - Excellent professional communication skills, and strong customer service skills with ability to deliver high-quality support, - Experience with contract templates and handling redline requests, - Proficiency in Excel, HCP ...
... advantage. - Minimum of a high school diploma; higher education in Business Administration, Communication, or a related field is preferred. Optional - Previous experience in a customer service or support role within the technology or IT services industry. - Flexibility to work in shifts, including weekends and holidays, as per ...
... a rewarding role within a diverse team that is pushing boundaries. This is your chance to join a global organization where you will make a direct impact on customer satisfaction while developing valuable experience in an international environment. Please note that this is a temporary contract from October 14th, 2026, until ...