... w wydajności oraz rekomendowanie działań naprawczych. Wsparcie inicjatyw ciągłego doskonalenia (continuous improvement) oraz nadzoru nad wydajnością usług (service performance governance). Wsparcie w definiowaniu i śledzeniu metryk SLA/KPI dostawców w ramach zcentralizowanej platformy ServiceNow, w tym raportowanie kar ...
... i logistyki, dbając o wysoką jakość obsługi klientów oraz sprawny przebieg realizowanych zamówień. Informacje o projekcie - Obszar: Sales Support / Customer Service - Lokalizacja: Katowice - Model pracy: Hybrydowy (po okresie próbnym: 3 dni z biura, 2 dni home office) - Godziny pracy: Elastyczny start między 7:30 a 9:00 ...
... Provide adequate level of expertise to support and troubleshoot infrastructure issues in case of problems Assess the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent technologies Ensure that systems are properly operated and maintained ...
... Job Schedule: Full time Remote: No Job Description: Business Unit Service is at the forefront of delivering advanced digital service solutions worldwide. Our Service R&D team focuses on cutting‑edge technologies - to innovate in areas of serviceable assets, digital services and operations. As our digital service portfolio ...
W Sellasist tworzymy i wdrażamy systemy OMS i WMS wspierające firmy w obsłudze sprzedaży internetowej – od zarządzania zamówieniami, przez integracje z marketplace’ami i innymi kanałami sprzedaży, po automatyzację pracy magazynu, obsługę wysyłek i procesów logistycznych.
The APS Service Delivery Manager is the strategic anchor for Application Production Support Services within the Fund Administration (FA) area. Reporting to the Global Business Mandate, you will be accountable for stability, security and cost‑efficiency of nine core fund‑accounting applications that serve clients worldwide. ...
SERVICE DELIVERY / ENGAGEMENT MANAGER (REMOTE) This position is for a Service Delivery / Engagement Manager in the Insurance industry, offering a fully remote work setup. The role involves: - managing a Large Data & Business Intelligence (BI) Production Support team - ensuring the seamless operation of Data Warehouse and ...
We are a high-end professional services consultancy and solutions firm specialising in delivering business and technology services across large-scale digital transformation programs. We power progress, solve challenges and deliver real results through tailored, high-end consulting services and enterprise architecture expertise. ...
Do spółki technologicznej należącej do międzynarodowej grupy dm poszukujemy partnera biznesowego do współpracy jako: ServiceNow Support Specialist z j. niemieckim - Service Management (B2B) dmTECH to ponad 1 400 ekspertek i ekspertów z różnych obszarów technologicznych, którzy każdego dnia tworzą, utrzymują i rozwijają ...
... procedures. Propose and implement processes and service delivery KPIs/KRIs improvements to contribute to the evolution, efficiency and governance of the global service. Requirements: At least 8-10 years of experience in similar position(pentest service delivery). Strong experience in pentest and related cybersecurity practices. ...
... role focuses on maintaining the security and functionality of a large firewall environment through regular updates, addressing vulnerabilities, and executing service requests efficiently to safeguard network integrity. Main Responsibilities: Technical planning of https://jobeax.com/link/UWAYKxSS8CrHoehp of necessary activities ...
... operacyjnych i narzędzi, Zapewnianie zgodności z wewnętrznymi i regulacyjnymi standardami (np. regulacje UE), Udział w pracy zmianowej 1–3+ lat doświadczenia w Servicedesk, IT Operations, DevOps, SRE lub wsparciu infrastruktury, Znajomość systemów Linux, Podstawy skryptowania (Bash, Python lub podobne), Zrozumienie podstaw ...
... paid relocation package offered Contract: Full-time Languages: French (fluent or native) Position Overview Our client is recruiting French-speaking Customer Service Agents for a remote customer support role. The position is open to entry-level candidates and requires relocation to Greece prior to employment commencement. ...
Job Description Summary In this role, the Product Sales Specialist will properly respond to create and win sales opportunities for Service Sales products in a list of named accounts within the assigned territory. The Product Sales Specialist is the technical and sales expert for his/her assigned service products. Responds ...
... Technology services. Match your curiosity with continuous opportunities to learn, grow and make an impact. Join PwC and be a game changer. Enterprise Managed Services (EMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations ...
Pracuj z nami w Foundever! | Work with us at Foundever! Customer Service Specialist with Slovenian language Welcome to Foundever! Join a global leader in Customer Experience (CX). If you speak Slovenian and are looking for new opportunities, we would love to hear from you. This is not a specific job opportunity at the moment. ...
ZAKRES OBOWIĄZKÓW: - Nawiązywanie i budowanie trwałych relacji z Klientami ze Niemiec - Obsługa zapytań telefonicznych i emailowych w języku niemieckim i angielskim (udzielanie informacji, odpowiadanie na zapytania, rozwiązywanie problemów, rozpatrywanie reklamacji) - Zapewnienie klientom stałego przepływu informacji
The Role Managed Services are provided to our R&D customers after they go live with Veeva applications. We aim to be our customers' trusted partners and ensure they leverage the additional value Veeva applications offer. Our Managed Services Team comprises +90 consultants in Europe, of which +5 are in the Safety Team. Due ...
... Training will be provided Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels Wymagania ...
Siemens AG in Warsaw seeks a high-energy, experienced Program Manager to lead electronics design services projects within the Consulting Services team. You will drive execution, governance, and customer success across multiple projects from concept to delivery. The role requires hands-on experience with PCB development, ...