... and creating an excellent customer and employee experience., , As a Technical Support Specialist, you will play a key role in delivering high‑quality customer support across multiple digital channels. You will handle more complex Level 1–2 cases, act as a subject‑matter expert, and support the continuous development of the ...
IT Support klienci B2B z językiem niemieckim Miejsce pracy: Szczecin Twój zakres obowiązków - Bieżące wsparcie techniczne klientów B2B (telefoniczne i mailowe) - Diagnozowanie i rozwiązywanie problemów technicznych związanych z systemem - Konfiguracja kont klientów oraz ustawień kampanii w systemie - Monitorowanie poprawności ...
Expected, ITIL Operating system, Windows About the project, As a Senior IT Support Analyst with Dutch & English at HCL Technologies, you will perform a support role for our international customers on helpdesk queries, equipment configuration, back up maintenance, software installing/de-installing., , Your main aim will ...
First Line Support Analyst / Engineer with German Miejsce pracy: Bydgoszcz Technologies we use Operating system - Windows About the project As a Junior IT Support Specialist, you will assist in providing technical support and troubleshooting services to end-users within the organization. Your primary responsibilities will ...
... procedures to ensure timely and effective issue resolution., Identify recurring issues, analyze trends, and proactively share insights and observations with supervisors to drive process improvements., Deliver empathetic and professional communication, upholding HCLTech’s commitment to customer-centric service., Collaborate ...
... procedures to ensure timely and effective issue resolution., Identify recurring issues, analyze trends, and proactively share insights and observations with supervisors to drive process improvements., Deliver empathetic and professional communication, upholding HCLTech’s commitment to customer-centric service., Collaborate ...
... needs, and deliver some of the most innovative Customer Experience solutions for our clients. We are looking for: CEE Marketing Automation team - Oracle Eloqua support Your future role: - Shape and deliver enhancements that improve the experience for campaign managers, CRMusersand recipients of marketing communications, ...
Expected, MS Office About the project, As a Senior Customer Support & Quality Advisor (with Spanish), you will combine customer-facing responsibilities with quality monitoring activities. You will support Spanish-speaking customers across multiple communication channels, resolve complex inquiries, and ensure a positive ...
... Jira, Confluence, ServiceNow, Remedy Optional, VMware Operating system, Linux About the project, Optiveum is currently looking for an experienced Senior Server Support Specialist to join our client in the banking industry. In this role, you will collaborate closely with the Server Engineering team and global support units ...
Customer Service Support Specialist with Estonian & English Miejsce pracy: Kraków Technologies we use Optional - Salesforce Your responsibilities - Independently manage and resolve customer inquiries across voice and digital channels, including product, order, and service-related requests. - Maintain comprehensive and accurate ...
Optional, SQL About the project, We are looking for a Functional Support Specialist (2nd Line) to support a project that delivers and maintains critical banking applications used by back-office teams across the EMEA region. The role focuses on ensuring the stability and smooth functioning of core transactional and financial ...
Your responsibilities, supporting sales channels in the optimal deployment and effective use of sales hardware and software, with a focus on customer acquisition, office organization, and the integration, management, and analysis of sales-related data, providing service-oriented advice (by telephone / in writing) to sales ...
WYMAGANE DOŚWIADCZENIE I KWALIFIKACJE: - Zrozumienie zagadnień technicznych oraz praktyczne doświadczenie w pracy z platformą ServiceNow - Doświadczenie w projektowaniu lub usprawnianiu procesów Service Management - Bardzo dobre umiejętności komunikacyjne oraz swoboda we współpracy z partnerami biznesowymi i
... procedures to ensure timely and effective issue resolution., Identify recurring issues, analyze trends, and proactively share insights and observations with supervisors to drive process improvements., Deliver empathetic and professional communication, upholding HCLTech’s commitment to customer-centric service., Collaborate ...
Type of contract: Employment contract (UoP). Work schedule: Part-time (½) | Rotational shifts between 7:00 am–1:00 am (including weekends), Office presence: Remote
Niepełny etat
Praca zdalna
Praca zmianowa
Praca w weekendy
IT Support Specialist with German - shift work (f/m/x) Miejsce pracy: Gdańsk Technologie, których używamy Wymagane - Microsoft Entra ID (Azure AD) - Microsoft Intune - Microsoft Office - Windows Server O projekcie Poszukujemy IT Support Specialist, który dołączy do naszego zespołu i będzie pracował w międzynarodowym środowisku. ...
IT Support Specialist with German - shift work (f/m/x) Miejsce pracy: Lublin Technologie, których używamy Wymagane - Microsoft Entra ID (Azure AD) - Microsoft Intune - Microsoft Office - Windows Server O projekcie Poszukujemy IT Support Specialist, który dołączy do naszego zespołu i będzie pracował w międzynarodowym środowisku. ...
... service improvements to optimize infrastructure integrity., Support shift operations and manage multiple technical priorities simultaneously., Act as a SME for L1 support and assist in escalation procedures. At least 6 years of experience supporting contact center infrastructure., Strong troubleshooting skills with Genesys Cloud ...
... service improvements to optimize infrastructure integrity., Support shift operations and manage multiple technical priorities simultaneously., Act as a SME for L1 support and assist in escalation procedures. At least 6 years of experience supporting contact center infrastructure., Strong troubleshooting skills with Genesys Cloud ...
This is administrative support to a human resources team whose people sit across four main locations, and the post is fully remote. The work is the employee lifecycle in practice: the processes, the records, the requests that arrive faster than they can be answered, and the systems underneath. It suits someone who is genuinely ...