... resolution of customer issues. - Act as the primary coordination point between customers, service technicians, subcontractors, and internal stakeholders. - Support service teams operating across multiple service locations, including newly established service units in Warsaw. - Monitor service performance, response times, and workload ...
... expertise in a new cutting-edge field. You’ll work alongside innovative, dedicated, and collaborative teammates. You'll be pivotal in the Field Engineering of all Service PKP PLK Projects, ensuring the successful execution, investigation, troubleshooting, and resolution of technical/quality issues. Day-to-day, you’ll work closely ...
... Amazon Connect and the AWS cloud ecosystem . The ideal candidate will design, build, and maintain scalable contact center solutions integrated with Salesforce Service Cloud Voice, Agentforce, and third-party platforms , working with global teams to deliver modern customer engagement experiences. Key Responsibilities - Develop, ...
... tools and microservices (currently hosted on Google Cloud Run) using scripting languages (e.g., Python)., Promote best practices in automation and operational security., Address security findings promptly and maintain compliance alignment in deployments., Partner with global teams and vendors to solve complex issues and deliver ...
... a Solution Architect designing enterprise-scale HR and Workforce solutions. Hands-on architecture and integration experience with Workday (HCM, Core Data, Security). Experience with ServiceNow HRSD (Human Resources Service Delivery) module and workflow automation. Experience integrating global and regional Payroll & Time ...
... Monitor and improve system health and performance using Prometheus, Grafana, Check_MK, Azure Monitor, and logging frameworks. Define, implement, and maintain security controls aligned with ISS standards (RBAC, managed identities, service principals, NSGs, secure service-to-service communication). Optimize infrastructure costs ...
Twój zakres obowiązków: Monitorowanie pracy systemów i reagowanie na pojawiające się alerty. Pierwszy Punkt Kontaktu (SPOC): Przyjmowanie, rejestrowanie i klasyfikowanie zgłoszeń (incydenty, wnioski) przez telefon, e-mail i system ITSM. Realizacja bieżących procedur operacyjnych zgodnie z obowiązującymi instrukcjami.
... Kraków Type of work: Full time Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old Join us as a Client Service Supervisor! Brown Brothers Harriman is currently recruiting a Client Service Supervisor. If you are successful in your application to the Client Service Supervisor ...
... innowacyjność, technologię i bezpieczeństwo. Tworzymy unikalne systemy, produkty oraz aplikacje mobilne. W związku z rozwojem obszaru usług IT poszukujemy doświadczonego Service Delivery Managera (SDM), który będzie odpowiedzialny za zapewnienie wysokiej jakości usług IT, budowanie relacji z klientami i dostawcami oraz koordynację działań ...
Andersen is hiring an IT Analyst / Technical Business Analyst in Dresden for a project enhancing software security, compliance, and governance in the healthcare sector. The customer is a large organization operating in the healthcare domain and working with an extensive network of service providers. It supports the coordination ...
... Electrical Engineering, Mechatronics, Automation Engineering, or a related technical discipline. Alternatively, a technical qualification with relevant field service experience. - 3-5 years of experience in a similar field service, maintenance, technical support, or industrial service role. - Strong electrical and mechanical ...
... healthcare. Our culture powers our performance and we turn our shared vision into value with the contribution of our 37.000 colleagues around the world. HR Service Delivery Support Maternity cover Location: Warsaw Purpose Statement HR Service Delivery Support, provides support to the EMEA region by providing comprehensive ...
... Service Assistant Workplace: Warszawa Main responsibilities - Supporting all after-sales and service activities on Santint Poland Territory, - Arranging the service intervention with Service Partners, - Making sure that the activities are done and reported to the Customers in the right way, - Settling the service costs ...
... Code (IaC). - Troubleshoot complex cloud infrastructure issues and collaborate with internal teams and vendors. - Maintain the availability, performance, and security of Azure cloud services. - Drive continuous improvements to cloud operations and platform capabilities. What you'll bring - Bachelor's degree in IT, Computer ...
We are looking for a Senior Platform Engineer to build and maintain internal developer tooling, automate infrastructure workflows, and strengthen platform security across our engineering ecosystem. Responsibilities Build and maintain the Internal Developer Portal using https://jobeax.com/link/RrwM30FyTLFh3eMC backend automation ...
We are looking for a Senior Platform Engineer to build and maintain internal developer tooling, automate infrastructure workflows, and strengthen platform security across our engineering ecosystem. Responsibilities Build and maintain the Internal Developer Portal using https://jobeax.com/link/RrwM30FyTLFh3eMC backend automation ...
... for cloud operations, providing guidance and expertise to the team. - Coordinate daily cloud operations, ensuring incidents, requests, and changes meet agreed service levels. - Monitor operational performance, manage backlogs, identify risks, and escalated issues when needed. - Lead the resolution of complex technical issues ...
We are looking for a skilled Windows Systems Engineer. Responsibilities: Manage, maintain, and enhance enterprise server operating systems and core platform services. Monitor OS health, performance, capacity, and security baseline metrics, taking proactive remediation actions. Install, configure, patch, and harden server ...
... complex solutions using Salesforce configuration, Screen Flows, record-triggered and scheduled Flows, Apex, batch processing and LWCConfigure Salesforce Field Service scheduling policies, work rules and service objectivesSet up territories, resources and optimization processesDevelop technician mobile processesReview code ...
... customer-facing technical representative during commissioning, service interventions and warranty-related activities - Provide structured technical feedback, service reports, issue documentation and root cause information to HQ Service, Quality and R&D teams - Support preparation and execution of service procedures, commissioning ...