... sprawne rozwiązywanie problemów. Kluczowe znaczenie w naszej pracy mają szybkość reakcji, komunikatywność i orientacja na jakość oraz satysfakcję użytkownika. Support Engineer (IT Logistics Operations & Development) Twój zakres obowiązków Analiza i rozwiązywanie zgłoszeń technicznych od użytkowników systemu NAV/BC. Monitorowanie ...
... (RCA) Problem management Service restoration Production stability improvements Change and release support Operational resilience Stakeholder management On-call support Out-of-hours support Key Requirements: Strong payments production support experience L2/L3 support capability Major incident management Service recovery expertise ...
... (RCA) Problem management Service restoration Production stability improvements Change and release support Operational resilience Stakeholder management On-call support Out-of-hours support Key Requirements 2nd Line (L2) Application Support 3rd Line (L3) Production Support Production Management Application Support Engineering ...
... outputs, and Java stack tracesExperience supporting interfaces with upstream and downstream systems such as Murex, Swift, GL, and risk enginesBackground in supporting asset classes such as FX, Rates, Credit, MM, and DerivativesSkills in incident triage, root cause analysis, and escalation to support or development teamsCapability ...
APM Terminals in Warsaw is seeking a leader for their Customer Success team. The ideal candidate will foster a culture of ownership and performance, managing a team of around 30 while ensuring quality and timely service delivery.
Your responsibilities Providing 1st level IT Support Services Accepting users’ requests (mail, phone, its classification in global ticketing system, initial troubleshooting and 1st line resolution, escalation to 2nd and/or 3rd level support teams in line with SLA targets Informing and supporting end users in the event of ...
- 2–4 years of experience in technical support, product support, software development, or a customer-facing technical role. - Strong troubleshooting skills and comfort working through ambiguous problems independently. - Comfort using modern AI-assisted tools (e.g., for code understanding, debugging, or documentation) to ...
... strong software development focus. - Design end-to-end solution architectures aligned with client expectations, business goals, and Billennium’s capabilities. - Support the sales process by contributing to proposals, presentations, estimations, and technical discussions with clients. - Act as a trusted advisor during pre-sales ...
We're looking for an experienced Senior 2nd Level Support Engineer to join an international Managed Service team supporting a large-scale MongoDB platform for one of Germany's leading financial institutions. What you'll do Support enterprise MongoDB production environments Investigate incidents and performance issues Monitor ...
... work: hybrid (3 days work from office Warsaw) Type of contract: B2B, long-term cooperations Rate: up to 135 PLN nett + vat/ hour Overview The Senior Server Support Specialist will focus on improving server operations and support, primarily involving work with RedHat Linux and Google Cloud Platform. This role involves collaboration ...
... (Autotask): You log, classify, prioritize, and resolve IT incidents and service requests using Autotask PSA, ensuring accurate documentation and SLA compliance. User Support & Troubleshooting: You provide first-level support for workplace-related issues, including Windows operating systems, Microsoft 365, standard hardware, and ...
We are looking for a SAP OTC EDI Analyst to support the SAP IT Center of Excellence in Wroclaw. In this role, you will contribute to the design, implementation, and support of Order-to-Cash (OTC) integrations across a global SAP S/4HANA landscape. You will work on B2B/EDI integrations between SAP, Seeburger, TECCOM, and ...
... - Collaborate with different functions (e.g. marketing, campaign, category, partner programs team) to execute partner growth programs. - Share knowledge and supports team goals, actively contributing to a positive team dynamic. This is the right job for you if: - Experience in B2B Account Management: 2–3+ years of experience ...
Do spółki technologicznej należącej do międzynarodowej grupy dm poszukujemy partnera biznesowego do współpracy jako: ServiceNow Support Specialist z j. niemieckim - Service Management (B2B) dmTECH to ponad 1 400 ekspertek i ekspertów z różnych obszarów technologicznych, którzy każdego dnia tworzą, utrzymują i rozwijają ...
... (RCA) Problem management Service restoration Production stability improvements Change and release support Operational resilience Stakeholder management On-call support Out-of-hours support Key Requirements: Linux SQL Strong payments production support experience L2/L3 support capability Major incident management Service recovery ...
... years of experience with ORC and Tbricks products, as well as strong problem-solving and communication skills. The role includes duties such as providing N2 support, updating application components, and managing production support during extended hours. This is a permanent, full-time, hybrid position offering training and ...
... (RCA) Problem management Service restoration Production stability improvements Change and release support Operational resilience Stakeholder management On-call support Out-of-hours support Key Requirements 2nd Line (L2) Application Support 3rd Line (L3) Production Support Production Management Application Support Engineering ...
... the governance, integrity, and evolution of share plan data management processes in partnership with internal teams and external vendors. - Corporate Activity Support: Provide share plan expertise and operational support for divestments, acquisitions, restructurings, and other corporate activities impacting employee equity ...
Global Master Data Support Center Manager About Mowi Central Europe Join us in Mowi Central Europe , a key part of the Mowi Group, one of the world's largest producers and suppliers of Atlantic salmon. As a leading global seafood company, Mowi Central Europe operates in multiple countries in the region, including Poland, ...
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations ...