... in German and English. - Follow established procedures to address customer needs promptly and professionally. - Process warranty claims and coordinate repair services for customers. - Provide technical troubleshooting support and guidance. - Resolve complaints, process orders, arrange refunds, and provide product information ...
... benefits - employee referral program - charity initiatives - Christmas and holiday bonuses - Subsidy for glasses Recruitment stages - Application - Shorlisting - Technical & HR Interview - Offer Rollout As a Customer Service Representative at HCLTech, you will play a pivotal role in ensuring an outstanding client experience ...
Senior Customer Service Specialist - Warszawa, Poland Opis publikowania Poszukujemy Senior Customer Service Specialist , ktry/a doczy do zespou odpowiedzialnego za kompleksow obsug klientw w obszarze benefitw pracowniczych, w szczeglnoci programw opieki medycznej oraz ubezpiecze grupowych. Osoba na tym stanowisku bdzie ...
... responsibilities, Promptly reviews and acts with urgency in establishing initial and subsequent contact with all parties and key stakeholders., Providing quality customer service and ensure file quality, timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each ...
- 6-8 years of IT Service Desk experience - Fluent English (E3 level) - written and spoken - Fluent Dutch (E3 level) - written and spoken - Strong knowledge of IT service desk operations and incident management - Experience providing first-line support for hardware and software issues - Proficiency with IT Service Management ...
... well-established technical support framework, handling diverse IT issues and contributing to service excellence. Position Overview As a System Administrator within the IT Service Desk, you'll serve as the primary technical contact for users seeking support across phone, email, chat and self-service channels. You'll diagnose and resolve ...
... Training will be provided Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels Wymagania ...
... naszych usług i wzrostem skali organizacji, obecnie do naszego zespołu w Warszawie, obsługującego rynek USA poszukujemy osoby na stanowisko: Ocean & Air Customer Service US Assistant. Twój zakres obowiązków - Bieżąca obsługa i rozwijanie relacji z obecnymi klientami - Identyfikowanie dodatkowych potrzeb i możliwości sprzedażowych ...
... 6-month paid internship. In this role, you'll support our customers and internal teams by helping with day-to-day operational tasks and learning how a customer service function works in an international company. Key Responsibilities - Support daily customer service activities such as order entry, invoicing, customer setup, ...
Sales & Customer Service Specialist – B2B Miejsce pracy: Suchy Las (pow. poznański) Twój zakres obowiązków - aktywny kontakt z klientami B2B, - sprzedaż produktów i ofert naszych marek do obecnych klientów, - pozyskiwanie nowych klientów i rozwijanie bazy kontaktów, - follow-up ofert, preorderów i akcji sprzedażowych, - ...
... Training will be provided Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels Wymagania ...
... and includes an actual hourly rate of PLN 46.00 gross/hour*. Your responsibilities - Providing customer support by phone and email in line with the highest service standards - Assisting customers with troubleshooting technical issues related to payment terminals - Working towards customer satisfaction KPIs and targets ...
... skills in Dutch & English . · Familiarity with HR processes and practices. · Ability to navigate with proficiency across various HR Systems (i.e., WorkDay & ServiceNow) and deliver high quality customer service while managing high volume of inquiries and services. · Ability to follow standard procedures and without variation. ...
... Sciences, Mining and Manufacturingsectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything ...
Junior Customer Service Representative with Dutch Junior Customer Service Representative with Dutch ABOUT THE ROLE You will work in a customer service team, helping customers solve their issues and making sure they have a positive experience. This is an entry-level role, so you will learn on the job and build valuable skills ...
... RDT ERP to design and govern scalable ERP solutions within a multi-product Roche Digital Technology environment. You will bridge architecture with end-to-end service delivery, ensuring performance, stability, and vendor SLA compliance in a hybrid work setting. You will lead architecture governance and ITSM-aligned operations, ...
ABB zoekt een Application Service Manager om de volledige lifecycle van bedrijfsapplicaties te ondersteunen, van onboarding tot operationele support en continue verbetering. Je leidt migraties, systeemintegraties en verandertrajecten in samenwerking met IT, bedrijfs- en leveranciersteams. De rol vereist sterk stakeholders-management, ...
... queries, dashboards, scheduled tasks and searches, apps & add-ons and others related. Preferably experience working with Splunk ITSI product – working with services, entities, KPIs, episodes and other ITSI features Scripting knowledge with Python, Bash, PowerShell and/or others. Ability to work across teams to deliver ...
... systems running. If you want ownership, autonomy, and direct impact on enterprise accounts, this is the place. The Role You'll own end-to-end delivery of support services for our live enterprise clients. That means SaaS and custom application support, managed services, consulting, and advisory, delivered by a team of ~10 specialists ...
... skryptów automatyzujących. - Praktyczna znajomość SQL umożliwiająca samodzielne tworzenie zapytań i analizę danych. - Doświadczenie w rozwiązywaniu problemów technicznych oraz analizie root cause. - Znajomość procesów IT Service Management oraz pracy w oparciu o SLA. - Umiejętność pracy z danymi poufnymi i dbałość o wysoką ...