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Change Management/ BIM w Kraków, Polska - Jobeax

Change Management/ BIM w Kraków, Polska is listed on Jobeax. Browse 110,000+ vacancies available.

Our Krakow team is focused on digital marketing advertising, working on behalf of a world leader in online advertising. Our team works with existing customers to optimize their advertising campaigns. We use our sales skills and product knowledge to support the advertisers reach their goals in a way that is trustworthy, transparent, and adds value.

Change Management/ BIM

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As Changed Manager/BIM working in Office in Krakow in Poland you’ll be a part of bringing humanity to business.

Support the current business process automation including: process improvement assessments, supporting business case information used to prioritize projects, project management of systems, launch, reporting or other projects, analyze support performance metrics and identify root cause and improvement initiatives, manage program action item log, communicate with and between the program, all support organizations and the client.

BIM Essential Duties & Responsibilities:

Project Management – Manage Tasks assigned by client
Performance Analysis and Process Improvement
Interdepartmental and client communications
Proven leadership skills
Strong business acumen
Process Innovation helpful
Background in business operations a bonus
Handle the laptop updates
Interface with support organizations to improve program capabilities and performance.
Work on program issues list
Assist in End-to-end Project Management of all systems implementation, program launches and other related projects through stabilization.
Assist for UAT and stabilization and testing to ensure smooth deployments.
Strong communication skills, Client interaction a plus
Other duties as it relates to operation support to the programs.

IT Essential Duties & Responsibilities:

Issue, install and receive the equipment to and from the user/s
Provide replacement support and service of accessories (mouses, keyboards, headsets etc)
Maintain asset/inventory of devices/accessories and periodically update the Site IT POC at Krakow and/or Site IT Supervisor
Be the first point of contact in case of problems with the Client's platforms.
Provide and support the users with basic information on the induction day 1 (how to reset password – https://jobeax.com/link/0PBYWOO1rsQeufuk, how to access web version of the outlook)
Understand and enforce IT policies and follow all security compliance practices.
Keep the IT Supervisor informed of all changes, hardware and software failures, and operational issues.
Complete assigned work orders by due date within established goals.

What You Can Expect

Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Ask us about our paid time off (PTO) and wellness and healthcare benefits
Private Luxmed Medical Care (including Dental Care) & Eye Care Plan (glasses reimbursement)
Multisport Card
Reimbursement program and tuition program

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

Apply Today

You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.

Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.

For more information about TTEC, visit https://jobeax.com/link/Qn9Jswxpo6vGrvfO or search #ExperienceTTEC throughout social media to engage in the global conversation.

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