... cloud migration programs or data center exit initiatives. - Solid understanding of: - Cloud platforms (Azure, AWS, or GCP) - Servers, storage, virtualization - ITSM and operational readiness Nice to have: - PM certifications such as PMP, PRINCE2, Agile/Scrum, or equivalent experience. - Solid understanding of - Enterprise ...
Contract type: B2B / UOP Work model: Hybrid – 6 days per month in office - Kraków Global Cybersecurity Technology and Engineering function is responsible for Build, Deploy, Engineer of all technologies that protects the company.
... Kusto and databases like SQL, Cosmos DB and Postgres SQL · Familiarity with SimCorp Dimension & Sales force is a plus · Proficiency in IT service management (ITSM) frameworks like ITIL, focusing on incident, change, and problem management to improve operational efficiency · Experience managing both onboarding projects and ...
PwC to sieć ponad 250 000 tysięcy pracowników w 158 krajach skupionych na tym, by dostarczać usługi najwyższej jakości w obszarach audytu, doradztwa podatkowego, konsultingu i rozwoju technologii . Dołącz do PwC i zmieniaj z nami zasady gry. Zespół ITS w PwC Polska...
... understanding of ServiceNow platform architecture and products Proven hands-on experience with at least three different ServiceNow modules Experience in consulting on ITSM tools implementation Knowledge of other ITSM/BPM tools Familiarity with project methodologies such as PMP, PRINCE2, or Agile Strong understanding of ITIL principles ...
... understand business needs and translate them into ServiceNow solutions. Participate in solution design, configuration, and implementation across modules such as ITSM, ITOM, HRSD, and CSM. Ensure platform best practices, maintainability, and upgrade readiness. Collaborate with architects, project managers, and QA to deliver ...
... IT, który pomoże nam sprawnie prowadzić krajowe i międzynarodowe projekty doradcze, wdrożeniowe oraz utrzymaniowe. W Optimatis realizujemy projekty związane z ITSM, ESM, PPM, Jira Service Management, Jira, Confluence, CMDB, automatyzacją oraz zarządzaniem bezpieczeństwem. To nie jest wyłącznie rola administracyjna. Szukamy ...
... drive the end-to-end ticket lifecycle: registration, classification, triage, resolution, and escalation to higher support tiers when necessary, following ITIL/ITSM best practicesProcess and respond to alerts, emails, and phone calls, demonstrating ownership and personal accountability for resolution qualityPerform advanced ...
... understanding of ServiceNow platform architecture and products Proven hands-on experience with at least three different ServiceNow modules Experience in consulting on ITSM tools implementation Knowledge of other ITSM/BPM tools Familiarity with project methodologies such as PMP, PRINCE2, or Agile Strong understanding of ITIL principles ...
... implementing Software Asset Management solutions and system integrations? - Are you motivated by solving technical challenges across Snow Software, ITAM, and ITSM environments? - Would you like to join a global leader helping organizations optimize their software, cloud, and technology estates? Practical Information Location: ...
... - mind. 5-jährige Erfahrung Erfahrungen in Software-Projekten in einer komplexen und verteilten Systemlandschaft - von 5 - 10-jährige Erfahrung Anwendung von ITSM Prozessen - mind. 1-jährige Erfahrungen mit Incident- / Release- und Changemanagement und Erfahrungen mit ITSM Tools, wie Jira Erfahrung in der Erstellung von ...
... implementations, drive migrations, and optimize workflows to ensure seamless integration with enterprise systems, empowering teams to achieve their Agile and ITSM objectives. Responsibilities Design and implement scalable Atlassian platform architectures Lead Jira Data Center and Atlassian Cloud implementation projects, ...
... understanding of ServiceNow platform architecture and products, Proven hands-on experience with at least three different ServiceNow modules, Experience in consulting on ITSM tools implementation, Knowledge of other ITSM/BPM tools, Familiarity with project methodologies such as PMP, PRINCE2, or Agile, Strong understanding of ITIL principles, ...
... reconciliation rules, monitoring error logs, troubleshooting, and resolving any related issues - designing and developing complex solutions based on the requirements of ITSM, ITOM, HAM, and other modules - supporting the Service Manager for CMDB Infrastructure Quality and requirements team by focusing on ServiceNow Architecture, CSDM, ...
... you will lead complex implementation projects, architect secure integrations, and provide technical leadership to drive enterprise transformations and Agile/ITSM excellence. Responsibilities Design a scalable Atlassian platform architectureLead Jira Data Center and Atlassian Cloud (Jira and Forge) implementation projectsDefine ...
... produktowych, identyfikowanie szybkich usprawnień, wspieranie wdrożeń oraz doprecyzowywanie nowych wymagań we współpracy z interesariuszami. Tech Stack: ServiceNow, ITSM, Service Management, Incident Management, Knowledge Management, User Stories, Agile Miejsce współpracy: hybrydowo (Wrocław) lub 100% współpraca zdalna Forma współpracy: ...
... Performance, Buying, and Invoicing. - Understanding of software delivery practices, Agile ways of working, and secure development principles. - Experience supporting ITSM processes, including incident, request, change, and problem management. - Involvement in testing, deployment, release coordination, and implementation activities. ...
... Streamline, Lexmark). ⚡️ Umiejętność diagnozowania i wykonywania napraw sprzętowych laptopów oraz komputerów stacjonarnych. ⚡️ Praktyczna znajomość narzędzi ITSM (preferowane ServiceNow). ⚡️ Znajomość procesów konfiguracji i wdrażania urządzeń mobilnych (MDM / Intune). ⚡️ Umiejętność pracy w zespole oraz sprawnej współpracy ...
... end-to-end customer service processes, including case management, entitlements, SLAs, and customer communication flows Integrate CSM with other ServiceNow modules (ITSM, FSM, Portal, CMDB) and external CRM or contact center systems. Ensure data governance, service consistency, and high-quality customer experience across the platform. ...
... employment contract, in accordance with applicable labor regulations. Responsibilities Lead the business analysis function for ServiceNow projects, including ITSM, ITOM, HRSD or other ServiceNow modulesCollaborate with clients, project managers, developers and other stakeholders to gather and document business requirementsAnalyze ...