... the root cause for customer reported issues, building tools, and faster diagnosis. - Act as consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud. - Work as part of a team of engineers/consultants that ...
... training and courses provided by SimCorp - Integration events, volunteering initiatives and employee-led clubs WHAT WE VALUE - We are looking for an experienced engineer with well-developed technical and collaborative skills - Bachelor’s or master’s degree in computer science, Engineering, Mathematics, or a related field. - ...
... znajomość procesów księgowych dla produktów Treasury i Markets,, znajomość regulacji MiFID II, EMIR, SFTR lub IFRS,, doświadczenie w projektowaniu rozwiązań Customer Journey oraz Customer Experience,, znajomość BPMN, UML lub Enterprise Architect,, doświadczenie w transformacjach operacyjnych i optymalizacji procesów bankowych. ...
... identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth. Why this role matters: Platform engineering sits at the heart of how software ...
... reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable ...
Wymagane, SQL, JavaScript System operacyjny, Windows, Linux Twój zakres obowiązków, Do naszego zespołu IT szukamy osoby na stanowisko Junior IT Engineer, która chce rozwijać się w obszarze wsparcia technicznego, systemów Contact Center oraz nowoczesnych technologii chmurowych, a także AI., Nie oczekujemy wieloletniego doświadczenia. ...
Your responsibilities, Independently manage and resolve customer inquiries across voice and digital channels, including product, order, and service-related requests., Maintain comprehensive and accurate records of all customer interactions in alignment with company standards., Adhere to approved workflows and escalation ...
Optional, Salesforce Your responsibilities, Independently manage and resolve customer inquiries across voice and digital channels, including product, order, and service-related requests., Maintain comprehensive and accurate records of all customer interactions in alignment with company standards., Adhere to approved workflows ...
Specialist Customer Service with German (Fixed-term) Miejsce pracy: Warszawa Your responsibilities - This is fixed term contract (31.12.2028) - Set-up and maintenance of new and existing customers in our systems. - Obtain further information for incomplete documents and check completed work for accuracy. - Independent processing ...
... Support & Quality Advisor (with Spanish), you will combine customer-facing responsibilities with quality monitoring activities. You will support Spanish-speaking customers across multiple communication channels, resolve complex inquiries, and ensure a positive customer experience. Additionally, you will review customer interactions, ...
ZAKRES OBOWIĄZKÓW: - Nawiązywanie i budowanie trwałych relacji z Klientami ze Niemiec - Obsługa zapytań telefonicznych i emailowych w języku niemieckim i angielskim (udzielanie informacji, odpowiadanie na zapytania, rozwiązywanie problemów, rozpatrywanie reklamacji) - Zapewnienie klientom stałego przepływu informacji
Customer Service Support Specialist with Estonian & English Miejsce pracy: Kraków Technologies we use Optional - Salesforce Your responsibilities - Independently manage and resolve customer inquiries across voice and digital channels, including product, order, and service-related requests. - Maintain comprehensive and accurate ...
... globalnego programu transformacji cyfrowej oraz zarządzania aplikacjami. Rola koncentruje się na prowadzeniu działań związanych z krytyczną biznesowo platformą Customer Data & Trade Promotions Management., Jest to dedykowana aplikacja klasy enterprise wykorzystywana do zarządzania promocjami handlowymi, funduszami promocyjnymi, ...
... between CRM and business-critical core systems (including Azure Logic Apps, Service Bus, REST/OData APIs, and optional SAP enterprise connectivity). Implement Customer Data Platform (CDP) concepts using Microsoft Customer Insights to build unified customer profiles, segmentations, and actionable intelligence. Manage end-to-end ...
... aptitude, and career interests, you may further develop expertise aligned with one of these support areas over time. Responsibilities - Primary phone-based customer support - handle inbound calls, resolve issues in real time, and deliver a high-quality client experience - Troubleshoot and resolve common technical issues ...
... home, at a moment when customer demand for battery and home energy optimization is accelerating. You'll join the Home Energy team, reporting to the team's Engineering Manager. You'll collaborate closely with your PM, fellow backend engineers, and our partnership and commercial teams, from assessing OEM API feasibility ...
MyDr, spółka z grupy Docplanner, poszukuje doświadczonego CS Managera do zbudowania i poprowadzenia nowej struktury Customer Success. Rola hybridowa: 2 dni w biurze, 3 dni zdalnie, z odpowiedzialnością za projektowanie całej ścieżki klienta i wdrażanie kluczowych procesów. Doświadczony lider z jasnym podejściem do danych, ...
... global brands as well as public organizations to understand and implement the right mix of business focused digital capabilities and innovations following “Customer-First” approach to address both organization and customer needs. Your responsibilities, Leading role in team of developers;, Creating modern applications for ...
... 27001, NIST CSF , or similar industry standards. - You have an interest in cybersecurity and secure network design . - You bring a consultative, proactive, and customer-focused mindset and can translate technical solutions into business value. - You demonstrate strong collaboration and communication skills when working with ...
Specjalista / Specjalistka ds. Customer Success (rynek hotelarski) Miejsce pracy: Nowy Sącz Twój zakres obowiązków - Opieka nad portfelem klientów po wdrożeniu budowanie długofalowej relacji i dbanie o to, by realnie korzystali z możliwości systemu - Prowadzenie onboardingu i szkoleń dla personelu hoteli resortowych - Monitorowanie ...