... stosowanych standardów., Okresowe audytowanie poprawności działania wdrożonych mechanizmów. Minimum 4 lata komercyjnego doświadczenia w sektorze IT Service Management., Ugruntowanej, praktycznej wiedzy na temat ITIL 4 oraz doświadczenia w jego implementacji i rozbudowie., Praktyki w tworzeniu oraz usprawnianiu ...
Twój zakres obowiązków: Monitorowanie pracy systemów i reagowanie na pojawiające się alerty. Pierwszy Punkt Kontaktu (SPOC): Przyjmowanie, rejestrowanie i klasyfikowanie zgłoszeń (incydenty, wnioski) przez telefon, e-mail i system ITSM. Realizacja bieżących procedur operacyjnych zgodnie z obowiązującymi instrukcjami.
... Kraków Type of work: Full time Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old Join us as a Client Service Supervisor! Brown Brothers Harriman is currently recruiting a Client Service Supervisor. If you are successful in your application to the Client Service Supervisor ...
... innowacyjność, technologię i bezpieczeństwo. Tworzymy unikalne systemy, produkty oraz aplikacje mobilne. W związku z rozwojem obszaru usług IT poszukujemy doświadczonego Service Delivery Managera (SDM), który będzie odpowiedzialny za zapewnienie wysokiej jakości usług IT, budowanie relacji z klientami i dostawcami oraz koordynację działań ...
IT Service Support Analyst Miejsce pracy: Wrocław Your responsibilities - Partner closely with Procurement and Category Management teams, providing financial guidance and support across key spend categories. - Evaluate the financial impact of sourcing strategies and procurement initiatives. - Monitor, validate, and report ...
... accurately, efficiently, and within established deadlines., Assign tasks, set priorities, monitor progress, and make adjustments to maintain high levels of customer service., Support customers with service requests, including trouble tickets, calls, emails, and chat inquiries., Assist customers with orders and provide information ...
... Electrical Engineering, Mechatronics, Automation Engineering, or a related technical discipline. Alternatively, a technical qualification with relevant field service experience. - 3-5 years of experience in a similar field service, maintenance, technical support, or industrial service role. - Strong electrical and mechanical ...
... healthcare. Our culture powers our performance and we turn our shared vision into value with the contribution of our 37.000 colleagues around the world. HR Service Delivery Support Maternity cover Location: Warsaw Purpose Statement HR Service Delivery Support, provides support to the EMEA region by providing comprehensive ...
... Service Assistant Workplace: Warszawa Main responsibilities - Supporting all after-sales and service activities on Santint Poland Territory, - Arranging the service intervention with Service Partners, - Making sure that the activities are done and reported to the Customers in the right way, - Settling the service costs ...
... closely with HR business units to define requirements and design solutions in a hybrid SAP HCM / SuccessFactors environment - Coordinating and managing external service providers involved in the implementation and maintenance of interfaces - Participating in demand management processes, including effort estimation, prioritization, ...
... optimisation, incident resolution, and operational risk mitigation, - manage network service performance through SLA and KPI tracking, monitoring, reporting, service reviews, and continuous improvement initiatives, - collaborate with key stakeholders, including enterprise architects, IT product managers, service managers, ...
... complex solutions using Salesforce configuration, Screen Flows, record-triggered and scheduled Flows, Apex, batch processing and LWCConfigure Salesforce Field Service scheduling policies, work rules and service objectivesSet up territories, resources and optimization processesDevelop technician mobile processesReview code ...
... customer-facing technical representative during commissioning, service interventions and warranty-related activities - Provide structured technical feedback, service reports, issue documentation and root cause information to HQ Service, Quality and R&D teams - Support preparation and execution of service procedures, commissioning ...
Treść oferty For our client, an international specialty chemicals company, we are looking for a candidate for the: Customer Service Representative with English The responsibilities of the position include: -manage sales orders end-to-end in SAP (order entry, confirmations, changes, delivery coordination, billing) -act as ...
... fields, Proven experience leading workstreams or projects involving multiple stakeholders, Strong understanding of IT environments, including: Applications, Services, Infrastructure, Cloud environments, IT vendors and service providers, Experience working with contract, vendor, service, or asset management data, Excellent ...
... verbal and written communication skills in English. - Excellent analytical thinking and effective problem-solving skills. - Keen attention to detail paired with solid organizational abilities. - Ability to perform well under pressure and manage tight deadlines. - In-depth knowledge of fund accounting systems, financial instruments, ...
... process. We are looking for you, if you have: Proven experience as a QA Automation Engineer Strong hands-on experience with Playwright for UI and API testing Solid programming skills in Java (test frameworks, automation support) Experience testing: Web applications REST APIs and service integrations Strong understanding ...
... Dutch & English . · Familiarity with HR processes and practices. · Ability to navigate with proficiency across various HR Systems (i.e., WorkDay & ServiceNow) and deliver high quality customer service while managing high volume of inquiries and services. · Ability to follow standard procedures and without ...
NES Fircroft is recruiting on behalf of a leading wind turbine installation and service provider for an experienced Project Manager to successfully deliver projects across Europe. We are looking for someone who enjoys taking ownership, working with international teams, and maintaining a strong focus on safety, quality, ...
Junior Customer Service Representative with Dutch Junior Customer Service Representative with Dutch ABOUT THE ROLE You will work in a customer service team, helping customers solve their issues and making sure they have a positive experience. This is an entry-level role, so you will learn on the job and build valuable skills ...