We are seeking a Lead Business Analyst with strong expertise in Salesforce Service Cloud and Sales Cloud to drive requirements gathering, process design and solution validation across a global CRM transformation program spanning Marketing, Sales and Customer Support domains. Responsibilities Gather, document and validate ...
... issues and share insights to improve processes, product, and knowledge base - Collaborate with internal teams (Support, QA, Training) to continuously improve service quality Requirements - Availability for night shift (22:00 PM to 6:00 AM PL time) - Hybrid work model: 3 days per week in the Kraków office / 2 days remote ...
Customer Service Team Leader (m/f/d) Twój zakres obowiązków Zarządzanie zespołem Customer Care – udział w rekrutacji, wdrażanie, rozwój, motywowanie i budowanie zaangażowania pracowników. Planowanie i organizacja pracy zespołu, w tym harmonogramów, dostępności, czasu pracy oraz wykorzystania urlopów. Komunikowanie celów ...
... executing the global practice strategy by driving operational excellence, innovation and technical background across RDCs. Key Responsibilities Drive Global A&T Service Strategy and Governance - Define, maintain, and enhance the global A&T service framework, ensuring consistency, compliance, and quality across all markets. ...
- Solid experience in IT support roles (Service Desk or Level 2 operations) with demonstrated problem-solving ability. - Proven stakeholder management and client-facing skills . - Familiarity with Apptio Cloudability (or similar tools for cloud cost optimisation). - Experience with automation development (Python preferred) ...
... capability definitions, classifications, and relationships, Collaborating with platform teams to represent their offerings in the RAF, describing architecture, services, and capabilities using a shared vocabulary, Supporting enterprise reuse initiatives by aligning platform and service descriptions and making existing capabilities ...
... are looking for a Power BI Developer – Finance & Controlling We are looking for an experienced Power BI specialist who combines strong technical skills with a solid understanding of financial processes. This is a hands-on role focused on developing advanced Power BI solutions for finance and controlling teams. The successful ...
Software Consultant (Uniformed Services, German) Miejsce pracy: Wrocław Technologies we use Expected - Azure DevOps Optional - Microsoft Excel - UML - BPMN About the project Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired ...
Software Consultant (Uniformed Services, German) Miejsce pracy: Gdańsk Technologies we use Expected - Azure DevOps Optional - Microsoft Excel - UML - BPMN About the project Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired ...
... Centers, NVIDIA, InfiniBand, NVLink, Automation About the project, We are looking for an experienced Project/Program Management Consultant to join the Professional Services team and lead complex, high-impact deployment programs within enterprise data center environments., , The role focuses on managing large-scale infrastructure ...
From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients
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... client portfolios - Reviews non-complex work undertaken by more junior team members - Takes ownership of particular clients to ensure a consistent level of service - Build rapport with clients and use body language and voice techniques effectively - Evaluates and reports back on client service levels Key Requirements - ...
Software Consultant (Uniformed Services, German) Miejsce pracy: Poznań Technologies we use Expected - Azure DevOps Optional - Microsoft Excel - UML - BPMN About the project Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired ...
Benefits, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, flexible working time, integration events, corporate sports team, no dress code, parking space for employees, extra social benefits, sharing the costs of tickets to the
Benefits, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, flexible working time, integration events, corporate sports team, no dress code, parking space for employees, extra social benefits, sharing the costs of tickets to the
... candidate will design and implement automated provisioning, deployment, management, and monitoring solutions for a large-scale, rapidly evolving portfolio of SaaS services. Working closely with architecture and development teams, the Senior Engineer will contribute to engineering standards and best practices, drive CI/CD and ...
At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, ...
State Street in Kraków seeks an experienced Senior Depositary Manager (AVP) to lead a Depositary service area of 30–40 staff across junior associates to subject-matter experts. You will ensure safe, controlled delivery of cash-flow monitoring, safekeeping and ownership verification, and oversight activities while maintaining ...
... (digital) tools - Managing strategic supplier relationships at EU Region level, effectively managing escalations and supplier management - Driving regional Business Services procurement activities. Acting as the Business - Services procurement reference for HNV, OpCo’s and global/regional functional stakeholders - Maintaining and ...